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SCFLicense: Extension Licensing on Sketchucation

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  • V Offline
    vititsam
    last edited by 7 Sept 2022, 13:24

    I have a problem with 'Activating the license'. I got a message when click Validate License and click the license file

    'sorry - an error occured in the communication with sketchucation'

    Please let me know how to fix this problem, Thanks

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    • R Offline
      Rich O Brien Moderator
      last edited by 7 Sept 2022, 13:42

      @vititsam said:

      'sorry - an error occured in the communication with sketchucation'

      Please let me know how to fix this problem, Thanks

      Something is stopping your device communicating with our domain. It could be anything from a firewall to an anti-virus.

      Download the free D'oh Book for SketchUp πŸ“–

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      • V Offline
        vititsam
        last edited by 7 Sept 2022, 15:37

        @rich o brien said:

        @vititsam said:

        'sorry - an error occured in the communication with sketchucation'

        Please let me know how to fix this problem, Thanks

        Something is stopping your device communicating with our domain. It could be anything from a firewall to an anti-virus.

        Thank you so much, I try to turn off Firewall. It's work!

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        • R Offline
          Rich O Brien Moderator
          last edited by 7 Sept 2022, 15:49

          Hooray! πŸŽ‰ πŸŽ‰ πŸŽ‰

          It would be a good idea to whitelist *.sketchucation.com in your firewall because intermittent online checks can occur for some extensions.

          Download the free D'oh Book for SketchUp πŸ“–

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          • B Offline
            boero
            last edited by 8 Sept 2022, 10:27

            the fredoscale plug-in no longer works despite the payment of the license.
            Mail e.boero@seaport-odlm.com

            1 Reply Last reply Reply Quote 0
            • R Offline
              Rich O Brien Moderator
              last edited by 8 Sept 2022, 10:50

              @boero

              Update Sketchucation Tools to 4.2.9

              Link Preview Image
              ExtensionStore | SketchUcation

              3D SketchUp Community for Design and Engineering Professionals.

              favicon

              (sketchucation.com)

              Also make sure your FredoScale and LibFredo are the latest releases

              Link Preview Image
              SketchUp Plugins | PluginStore | SketchUcation

              SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

              favicon

              (sketchucation.com)

              Link Preview Image
              SketchUp Plugins | PluginStore | SketchUcation

              SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

              favicon

              (sketchucation.com)

              Download the free D'oh Book for SketchUp πŸ“–

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              • E Offline
                egegulbuken
                last edited by 9 Sept 2022, 13:29

                When I click to pay via card nothing happens. Can you please help me?

                1 Reply Last reply Reply Quote 0
                • R Offline
                  Rich O Brien Moderator
                  last edited by 9 Sept 2022, 13:33

                  @egegulbuken said:

                  When I click to pay via card nothing happens. Can you please help me?

                  Try a different browser. Preferably one without browser addons. If the buttons are failing to execute its usually browser related.

                  Download the free D'oh Book for SketchUp πŸ“–

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                  • T Offline
                    thethinone
                    last edited by 13 Sept 2022, 15:37

                    Plz, help me to order a paid version. Most detailed maybe. Tks.

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                    • R Offline
                      Rich O Brien Moderator
                      last edited by 13 Sept 2022, 15:38

                      @thethinone said:

                      Plz, help me to order a paid version. Most detailed maybe. Tks.

                      Link Preview Image
                      SketchUcation | List of Plugin Licences

                      favicon

                      (sketchucation.com)

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • 1 Offline
                        1newyorkerx
                        last edited by 14 Sept 2022, 17:54

                        I have Purchased the Fredo Round corner in that Bundle Pack in May and in the bundle It had Fredo Round Corner which i still have 3 available seats. now its when i try to use it, It is not recognizing my purchase License? when i go to "obtain License" it takes me to a page which is being offered to purchase at $25 for a license for 3 seats. What is going on?

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                        • R Offline
                          Rich O Brien Moderator
                          last edited by 14 Sept 2022, 18:07

                          @1newyorkerx said:

                          I have Purchased the Fredo Round corner in that Bundle Pack in May and in the bundle It had Fredo Round Corner which i still have 3 available seats. now its when i try to use it, It is not recognizing my purchase License? when i go to "obtain License" it takes me to a page which is being offered to purchase at $25 for a license for 3 seats. What is going on?

                          Make sure to update Sketchucation Tools

                          Link Preview Image
                          ExtensionStore | SketchUcation

                          3D SketchUp Community for Design and Engineering Professionals.

                          favicon

                          (sketchucation.com)

                          and Libfredo

                          Link Preview Image
                          SketchUp Plugins | PluginStore | SketchUcation

                          SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

                          favicon

                          (sketchucation.com)

                          Download the free D'oh Book for SketchUp πŸ“–

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            fredo6
                            last edited by 14 Sept 2022, 18:27

                            @1newyorkerx said:

                            when i go to "obtain License" it takes me to a page which is being offered to purchase at $25 for a license for 3 seats. What is going on?

                            You must use the button 'Validate License', which will ask you for the license file you received from Sketchucation by email.

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                            • F Offline
                              fajarhstyd
                              last edited by 16 Sept 2022, 15:51

                              is there any possibility to refund the product that I just bought? I bought this one Fredo extension, but after i checked it out I realized that there's a bundle version that contains a lot more fredo's extension. I wonder if I can make a refund or upgrade from my purchase with a special discount 😞 😞

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                              • R Offline
                                Rich O Brien Moderator
                                last edited by 16 Sept 2022, 16:04

                                @fajarhstyd said:

                                is there any possibility to refund the product that I just bought? I bought this one Fredo extension, but after i checked it out I realized that there's a bundle version that contains a lot more fredo's extension. I wonder if I can make a refund or upgrade from my purchase with a special discount 😞 😞

                                Go ahead and purchase the bundle and send a mail to support@sketchucation.com with your Paypal Transaction ID for the original purchase. We can sort the refund and disable the license.

                                Download the free D'oh Book for SketchUp πŸ“–

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  minamino27
                                  last edited by 17 Sept 2022, 04:30

                                  How to avail the Fredo6Bundle2022 license (8 plugins)? thanks

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    cansuoguz
                                    last edited by 17 Sept 2022, 10:19

                                    Hello there,

                                    I just realized that RoundCorner and other plugins are not available for free use anymore and they got expired... I live in Turkey and unfortunately PayPal is not supported in here. So, I'm not able to purchase any of the plugins Fredo6 offer. 😞 Is there a way to purchase RoundCorner with credit card or online like with TransferWise or Payoneer?

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                                    • T Online
                                      TIG Moderator
                                      last edited by 17 Sept 2022, 13:00

                                      @minamino27 said:

                                      How to avail the Fredo6Bundle2022 license (8 plugins)? thanks

                                      https://sketchucation.com/purchase-smart.php?plugin=Fredo6Bundle2022
                                      Login to the PluginStore before trying to open this page...

                                      TIG

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                                      • E Offline
                                        Erikone
                                        last edited by 20 Sept 2022, 12:06

                                        Hi Fredo, I have written to you 2 more times in this forum and I have also sent you an email privately for about 1 month without ever getting a reply. My request was for my license seats that are occupied without actually being active on any PC. I currently only use your plugins on one machine and unfortunately as you can see from the attached screenshoot I have no way of releasing the places I would like to free. Am I wrong or is something not working as it should? Is it possible that I do not have the possibility to activate / deactivate the license according to my needs? I hope in your answer. Thank you.
                                        Erik


                                        SketchUcation My licences.png

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                                        • F Offline
                                          fredo6
                                          last edited by 20 Sept 2022, 12:11

                                          @erikone said:

                                          Hi Fredo, I have written to you 2 more times in this forum and I have also sent you an email privately for about 1 month without ever getting a reply. My request was for my license seats that are occupied without actually being active on any PC. I currently only use your plugins on one machine and unfortunately as you can see from the attached screenshoot I have no way of releasing the places I would like to free. Am I wrong or is something not working as it should? Is it possible that I do not have the possibility to activate / deactivate the license according to my needs? I hope in your answer. Thank you.
                                          Erik

                                          This is done

                                          Fredo

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