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    Fredo6 tools on surface failing to start

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    • D Offline
      Deivis1992
      last edited by

      fredo6.JPGHi guys,

      I didn't had a problems installing any other plugins except Fredo 6 tools on surface. It shows as installed but it doesn't run. It comes up as an empty plugin...Any observations please ? See the image below.
      fredo6.JPG
      Thanks,
      D.G.

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      • BoxB Offline
        Box
        last edited by

        Did you install Libfredo as well?

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        • D Offline
          Deivis1992
          last edited by

          @box said:

          Did you install Libfredo as well?

          Thank you, apparently that was the case. I have installed Libfredo thinking that it is a tools on surface as well.

          Once again - thank you.

          Kind regards,
          Deividas

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          • G Offline
            giuntolinicolo7
            last edited by

            Hi everyone I just bought the bundle pack and all plugins have been installed and the licenses applied, all are good and all of them are working except Tool OnSurface which shows in the display but when I try to push nothing happens.
            Could anyone help me fix this problem?

            Many thanks
            Nico

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            • TIGT Offline
              TIG Moderator
              last edited by

              Fredo will probably reply with more detail...

              However, please confirm the following...

              You have downloaded [from the PluginStore***] and installed the following extensions [or used the ExtensionStore³ tool], then restarted SketchUp to sync everything...

              SketchUcation Toolset [v4.2.9]
              LibFredo - latest version***
              ToolsOnSurface - latest version***

              TIG

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              • fredo6F Offline
                fredo6
                last edited by

                @giuntolinicolo7 said:

                Hi everyone I just bought the bundle pack and all plugins have been installed and the licenses applied, all are good and all of them are working except Tool OnSurface which shows in the display but when I try to push nothing happens.
                Could anyone help me fix this problem?

                Many thanks
                Nico

                Before clicking on the toolbar icon, could you open the Ruby console.
                Then, when you click, there should be some error messages displayed in the console.

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