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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

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    • T Offline
      togo
      last edited by

      hello,

      1. how can I purchase Fredo Corner without PayPal?

      2. I have various licenses (S4U, ClothWorks ...) but they are not listed here?
        Why is that?

      3. unfortunately I have more often problems with licenses that forget me and then always wrote by eMail, sent the proof of purchase etc. to activate the license again. But that unfortunately sometimes took a few days and I would like to avoid that. What can I do there?

      Thanks!

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @togo said:

        how can I purchase Fredo Corner without PayPal?

        You can't at the moment

        @togo said:

        I have various licenses (S4U, ClothWorks ...) but they are not listed here?
        Why is that?

        S4U has nothing to do with our licensing system. Any issues with those plugins should be dealt with through S4U

        @togo said:

        unfortunately I have more often problems with licenses that forget me and then always wrote by eMail, sent the proof of purchase etc. to activate the license again. But that unfortunately sometimes took a few days and I would like to avoid that. What can I do there?

        Be more efficient releasing seats. Each license an author typically allows 3 seats. Users can easily release and validate seats on their end.

        Download the free D'oh Book for SketchUp πŸ“–

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        • T Offline
          togo
          last edited by

          @rich o brien said:

          You can't at the moment

          what a pity, will there be a way some time later?

          @rich o brien said:

          S4U has nothing to do with our licensing system. Any issues with those plugins should be dealt with through S4U

          ok, but what about ClothWorks? This is not listed either?

          @rich o brien said:

          Be more efficient releasing seats. Each license an author typically allows 3 seats. Users can easily release and validate seats on their end.

          what is a seat? And how can that avoid license problems?
          I am working on two computers – one in my office and one when I am traveling. Both have the identical installation of plugins. The plugins are licensensed on either of them.

          Thank you.

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            @togo said:

            what a pity, will there be a way some time later?

            Of course, we are currently migrating our PayPal to a newer API which paying via card much easier.

            @togo said:

            ok, but what about ClothWorks? This is not listed either?

            Clothworks using the same licensing system as Fredo. What do you see if you visit...
            https://sketchucation.com/webshop/my-licences.php
            ...can you see all license files you purchased including Clothworks?

            @togo said:

            what is a seat?

            A seat is a device. So every license allows you to install the extension on 3 devices. If you want to move to a 4th device you need to release a seat on an existing device. If you lose access to a device then you run into issues.

            @togo said:

            what is a seat? And how can that avoid license problems?
            I am working on two computers – one in my office and one when I am traveling. Both have the identical installation of plugins. The plugins are licensensed on either of them.

            So you have 2 of 3 seats used. As for license problems I can't advise as it's still too vague to understand.

            But the standard procedure for any license issues is to make sure SketchUcation Tools is the latest version. And that your extensions are the latest versions.

            This guide explains in more details the working of the SCF License system....

            https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

            Download the free D'oh Book for SketchUp πŸ“–

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            • T Offline
              togo
              last edited by

              @rich o brien said:

              Clothworks using the same licensing system as Fredo. What do you see if you visit...
              https://sketchucation.com/webshop/my-licences.php
              ...can you see all license files you purchased including Clothworks?

              I see the headline: "Your Licenses:" underneath: "if you purchased you license just now ..." and the table: "ID / PlugIn / License Type / Duration ..." and all is blank. I am logged in.

              Thank you for the explanation!

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @togo said:

                all is blank. I am logged in.

                That means you have no licenses validated for you togo sketchucation account.

                Download the free D'oh Book for SketchUp πŸ“–

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                • T Offline
                  togo
                  last edited by

                  @rich o brien said:

                  @togo said:

                  all is blank. I am logged in.

                  That means you have no licenses validated for you togo sketchucation account.

                  which I still don't understand:


                  bildschirmfoto_2022-04-04_um_15.52.03.jpg


                  bildschirmfoto_2022-04-04_um_15.52.17.jpg

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    @togo said:

                    which I still don't understand:

                    I don't think Clothworks is compatible with out My Licenses checker yet. I'll poke Anton and see if he will update it so it is included. But Fredo's stuff and my Pie for SketchUp are.

                    So if you purchase and validate a license for any of Fredo's stuff it will show up.

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • T Offline
                      togo
                      last edited by

                      @rich o brien said:

                      @togo said:

                      which I still don't understand:

                      I don't think Clothworks is compatible with out My Licenses checker yet. I'll poke Anton and see if he will update it so it is included. But Fredo's stuff and my Pie for SketchUp are.

                      So if you purchase and validate a license for any of Fredo's stuff it will show up.

                      ... what I purchased does not show up and I can't purchase any new, because I don#t use paypal 😞
                      Thanks anyway.

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