Load Error With Sketchucation Tools

Julien 2

Get a load error opening every model

Error SKucation oct21 (2).png

Dave R

Did you install SketchUp correctly? That involves right clicking on the downloaded installer and choosing Run as administrator. If not, close SketchUp, find the installer, right click on it, select Run as administrator, then Repair.

How did you install the SketchUcation tool?

Note: this is not a SketchUp bug so it was moved out of the Bugs category.

Julien 2

I posted My problem on Nov. 02, The only answer was NOT A SKETCHUP PROBLEM by a Moderator.
My problem is "NOT FIXED YET"
I need to clear the problem before renewing any License renewal.

Is there someone more than a moderator to help me.

Rich O Brien

@unknownuser said:

Is there someone more than a moderator to help me.

There's no one more or less in this community. We are all equal.

@unknownuser said:

I posted My problem on Nov. 02, The only answer was NOT A SKETCHUP PROBLEM by a Moderator.
My problem is "NOT FIXED YET"

You need to provide further info. What version of Sketchucation Tools are you running?

@unknownuser said:

I need to clear the problem before renewing any License renewal.

SketchUcation Tools has no relationship to your SketchUp License Renewal if that is what you are referring to?

Dave R

@julien 2 said:

I posted My problem on Nov. 02, The only answer was NOT A SKETCHUP PROBLEM by a Moderator.

That was not an answer. I commented that extension loading errors are not SketchUp bugs.

@julien 2 said:

My problem is "NOT FIXED YET"

I asked questions to try to get more information from you to try to help you. You haven't answered those questions yet.

TIG

Can you please answer Dave's questions...
We are trying to help but you're not helping yourself.

From the error you posted it looks like v2021 Win10, but an exact SketchUp version and OS could help...

Did you install SketchUp as advised - by selecting its installer's exe file in your Downloads folder and choosing 'Run as administrator...' - you can always do it again and opt for 'Repair' when prompted...

What version of Ruby is your SketchUp running? Using RUBY_VERSION in the Ruby Console will return something like 2.7.2 ??

What version of the SketchUcation-Toolset are you using ? Latest is v4.1.2

The first line of its loader RB file does not contain any special characters like \x03
[it's simply # encoding: UTF-8] so something is wrong with the way it was installed.

You could try reinstalling the Toolset once we are sure SketchUp is installed OK and start again...

Julien 2

@tig said:

Can you please answer Dave's questions...
We are trying to help but you're not helping yourself.

From the error you posted it looks like v2021 Win10, but an exact SketchUp version and OS could help...

Did you install SketchUp as advised - by selecting its installer's exe file in your Downloads folder and choosing 'Run as administrator...' - you can always do it again and opt for 'Repair' when prompted...

What version of Ruby is your SketchUp running? Using RUBY_VERSION in the Ruby Console will return something like 2.7.2 ??

What version of the SketchUcation-Toolset are you using ? Latest is v4.1.2

The first line of its loader RB file does not contain any special characters like \x03
[it's simply # encoding: UTF-8] so something is wrong with the way it was installed.

You could try reinstalling the Toolset once we are sure SketchUp is installed OK and start again...

From the error you posted it looks like v2021 Win10, but an exact SketchUp version and OS could help...

SKetchup Pro 2021: 21.1.332 64Bit      Operating system Win 10 64bit

Did you install SketchUp as advised - by selecting its installer's exe file in your Downloads folder and choosing 'Run as administrator...' - you can always do it again and opt for 'Repair' when prompted...

"Yes" many times I visited the Forum many times before submitting "help request"

What version of Ruby is your SketchUp running? Using RUBY_VERSION in the Ruby Console will return something like 2.7.2 ??

"This part"  I am "illeterated" out of my Knowledge. The only Ruby found is under Alt/Window/ Ruby Code Editor/ Help  
    About	SketchUp Ruby Code Editor By: Alexander C. Schreyer  Version: 4.3

untitled.rb
1- # Default code, use or delete...
2- mod = Sketchup.active_model # Open model
3- ent = mod.entities # All entities in model
4- sel = mod.selection # Current selection

"I do not go into in this field"

What version of the SketchUcation-Toolset are you using ? Latest is v4.1.2

    " SketchucationTools_V4.1.3  2021-10-17 12.57 RBZ file  1.132kb"

The first line of its loader RB file does not contain any special characters like \x03
[it's simply # encoding: UTF-8] so something is wrong with the way it was installed.

You could try reinstalling the Toolset once we are sure SketchUp is installed OK and start again...

" Done again No success"

"How do we uninstall Sketchucation?"
"Sould I delete all the Stchucation files and also Uninstall Sketchup Pro 2021 and do a new installation?"
" SketchucationTools(1).rbz /(2).rbz /(3)
" SketchucationTools(2).rbz
" SketchucationTools(3).rbz
" SketchucationTools(4).rbz
" SketchucationTools(5).rbz
" SketchucationTools.rbz
" SketchucationToolsV4.0.0e(1)rbz
" SketchucationToolsV4.1.0 rbz
" SketchucationToolsV4.1.3 rbz

TIG

To find the RUBY_VERSION, you must open the Ruby Console from within SketchUp - no need to use some confusing text editor extension.
So to open the Console use the built-in menu item Extensions > Developer > Ruby Console.
Type or copy/paste the RUBY_VERSION text and <enter> to get the result...

However, I suspect that step won't get us far... because you seem you have some wrong ideas / confusion about how extensions work ??
For example you list several RBZ files to 'uninstall', which have nothing to do with how any properly installed extensions work... if they are in your Plugins folder you can delete them as they are not 'in use'...
Also how did some of their their names get changed to not include the version suffix ?

An RBZ is simply a type of ZIP file which contains all of the files needed by that extension and and which can be auto-installed using the correct tool.

It might be best also to uninstall any current SketchUcation files in your Plugins folder, before doing a new clean installation.
No need to re-install SketchUp itself...

Do this when SketchUp is not running.
Once any rogue RBZ files are removed, there are only two things to delete from Plugins, a SketchUcation.rb file which SketchUp uses to start the loading of that tool's code, and a subfolder called SketchUcation which contains all of the other code files etc needed by the toolset...

Go to the PluginStore again and download the latest v4.1.3 of the SketchUcation toolset RBZ.
It should arrive with its name and version in the RBZ - e.g. "SketchUcationTools_v4.1.3.rbz"
Save that file into your Downloads folder... Do not rename or open it in any way. An RBZ has no place within your Plugins folder.

If you do not have your browser's download setting configured properly it might do unexpected things with the downloaded RBZ - e.g. it should never try to open in SketchUp [or any other app], it should always download and save into your Downloads folder - and when it does save properly, never rename the RBZ. Fix those browser-settings if necessary...

Assuming we now have the RBZ safely saved into you Downloads folder...
Now open the built-in Extension Manager tool...
Menu item Extensions > Extension Manager
In the dialog that opens there's a button near the bottom 'Install Extension...'
Click that button and find the downloaded RBZ in your Downloads folder - select it + OK.
Accept any warning it gives about trusting the source etc...

SketchUp should now auto-extract its various files and subfolders inside the chosen RBZ and put them into the right places inside your 'hidden' SketchUp Plugins folder... [C:\Users\YOURUSERNAME\AppData\Roaming\SketchUp\SketchUp 2021\SketchUp\Plugins ... edit the user as appropriate] - it should overwrite any preexisting files...

When it's done that, restart SketchUp to ensure everything is synced etc...

Now does the Extensions menu SketchUcation submenu and associated Toolbar exist ?

Hope this helps...
Report back...