[Plugin] ClothWorks v1.8.0 - 28 Apr 2024

Anton_S · 16 Aug 2021, 05:23

Hey guys, I have a problem with the license (you can see in the image)

I don't know who to contact about this

As Fredo pointed out, please update to the latest version of SketchUcationTools. If the problem still persists with activation, try deleting your licensing cache and then activating again as described in ClothWorks licensing manual, Known Issue section, #3: https://antonsynytsia.github.io/manuals/ClothWorks/license_manual_v174.pdf

hydboxhydbox · 1 Oct 2021, 11:49

Hello Anton,

I purchased the license the day before. But I am having some problems validating the license.
Please help.

system: OS X 10.11.6
SketchUp： SketchUp 2017 pro
Cloth works: ClothWorks_v1.7.4
SketchUcationTools_v4.1.1

I have been trying since yesterday. No any luck.
By the way, I am not able to load the SketchUcation Plugin store in the extension, either.

Anton_S · 1 Oct 2021, 18:30

@hydboxhydbox Your Mac OS is 10.11. Is it possible for you to upgrade to 10.13? I presume that could be conflicting with SketchUcation extension. Alternatively, it could be thata SCF 4.0 is not compatible with SU2017 but he details indicate that it is compatible with SU2017 and later.

13thRebel · 1 Oct 2021, 22:07

Привет. А есть ли иные способы оплатить лицензию, кроме PayPal?

Hi. Are there any other ways to pay for the license besides PayPal?

hydboxhydbox · 2 Oct 2021, 10:42

@anton_s said:

@hydboxhydbox Your Mac OS is 10.11. Is it possible for you to upgrade to 10.13? I presume that could be conflicting with SketchUcation extension. Alternatively, it could be thata SCF 4.0 is not compatible with SU2017 but he details indicate that it is compatible with SU2017 and later.

Hi Anton,

It's sorted.
I updated my system to MacOS 10.13. and tried again. The validating message went through.

Maybe there should be some reminder on the download page for those who still using the older macOS system.

Thanks again.

Anton_S · 3 Oct 2021, 20:16

@13threbel said:

Привет. А есть ли иные способы оплатить лицензию, кроме PayPal?

Hi. Are there any other ways to pay for the license besides PayPal?

When you purchase, PayPal is not required. You can pay with your credit/debit card directly. As far as additional payment alternatives, that is for SketchUcation to decide upon and integrate. What payment option do you have in mind?

Anton_S · 3 Oct 2021, 20:19

@hydboxhydbox said:

@anton_s said:

@hydboxhydbox Your Mac OS is 10.11. Is it possible for you to upgrade to 10.13? I presume that could be conflicting with SketchUcation extension. Alternatively, it could be thata SCF 4.0 is not compatible with SU2017 but he details indicate that it is compatible with SU2017 and later.

Hi Anton,

It's sorted.
I updated my system to MacOS 10.13. and tried again. The validating message went through.

Maybe there should be some reminder on the download page for those who still using the older macOS system.

Thanks again.

Interesting case. I will inform SketUcation team about this incompatibility issue. Thank you for your test and patience!

13thRebel · 3 Oct 2021, 20:50

@anton_s said:

When you purchase, PayPal is not required. You can pay with your credit/debit card directly. As far as additional payment alternatives, that is for SketchUcation to decide upon and integrate. What payment option do you have in mind?

Hi. Yes, I meant a credit / debit card. When I check out, I end up always being redirected to PayPal. How exactly can I pay by card without using PayPal in any form?

Anton_S · 3 Oct 2021, 20:52

@13threbel said:

@anton_s said:

When you purchase, PayPal is not required. You can pay with your credit/debit card directly. As far as additional payment alternatives, that is for SketchUcation to decide upon and integrate. What payment option do you have in mind?

Hi. Yes, I meant a credit / debit card. When I check out, I end up always being redirected to PayPal. How exactly can I pay by card without using PayPal in any form?

Have you seen this option? See attached screenshot.

13thRebel · 3 Oct 2021, 21:03

@anton_s said:

Have you seen this option? See attached screenshot.

Yes. I attached a few screenshots.
As a result, payment by card, but through the PayPal service =(

hydboxhydbox · 6 Oct 2021, 10:32

Hi Anton,

It's sorted.
I updated my system to MacOS 10.13. and tried again. The validating message went through.

Maybe there should be some reminder on the download page for those who still using the older macOS system.

Thanks again.[/quote]
Interesting case. I will inform SketUcation team about this incompatibility issue. Thank you for your test and patience![/quote]

NO problem. Thanks for the great extension.

I am now following the menu to give it a try and I got this exposed table edge.
The parameter setting is exactly the same as the ones on the example in the menu.

Dave R · 6 Oct 2021, 10:57

@hydboxhydbox said:

I am now following the menu to give it a try and I got this exposed table edge.
The parameter setting is exactly the same as the ones on the example in the menu.

Try the settings shown here.

Correct the face orientation first, though. Make sure the front faces are up.

hydboxhydbox · 7 Oct 2021, 09:25

@dave r said:

@hydboxhydbox said:

I am now following the menu to give it a try and I got this exposed table edge.
The parameter setting is exactly the same as the ones on the example in the menu.

Try the settings shown here.

Correct the face orientation first, though. Make sure the front faces are up.

Thanks, it fixed it.

Is that because I use Quadrilateral Grid + adaptive remeshing? But that is what is said in the menu. Or in simpler cases, the Quadrilateral Grid will be enough?

Dave R · 7 Oct 2021, 11:13

I doubt it. At least I don't get the same result you show when I use those settings.

s870887s · 15 Oct 2021, 09:54

已購買ClothWorks的授權，但始終沒有收到許可信件

[mod=:15j0fr8j]Translated by Google:

I have purchased a license for ClothWorks, but never received a license letter[/mod:15j0fr8j]

s870887s · 16 Oct 2021, 11:02

已購買ClothWorks 的授權，但始終沒有收到授權信件，
我的收件信箱是hengzuan168@gmail.com，
請看到回覆後，寄授權檔給我，謝謝，
因為已經超過24小時了

gazzato70 · 16 Oct 2021, 14:19

Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

Rich O Brien · 16 Oct 2021, 15:47

@s870887s said:

已購買ClothWorks 的授權，但始終沒有收到授權信件，
我的收件信箱是hengzuan168@gmail.com，
請看到回覆後，寄授權檔給我，謝謝，
因為已經超過24小時了

Check inbox for email from support@sketchucation.com

Rich O Brien · 16 Oct 2021, 15:53

@gazzato70 said:

Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

Rich O Brien · 16 Oct 2021, 17:39

@s870887s said:

已購買ClothWorks 的授權，但始終沒有收到授權信件，
我的收件信箱是hengzuan168@gmail.com，
請看到回覆後，寄授權檔給我，謝謝，
因為已經超過24小時了