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    Ack, help! Windows 10 - SU menu freezing

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • andybotA Offline
      andybot
      last edited by

      I am not sure what happened from one day to the next, probably some windows 10 update, but My Sketchup (version 2018) freezes whenever I go to the main menus. For example, I try to click on the file menu and SU freezes and the CPU usage goes to 100% on that thread and SU hangs. I can click on tool buttons, it's just the top menu. Anyone run into this? I have not changed graphics drivers in nearly a month (I have the latest Nvidia Studio driver installed.) I've done all the simple things I could think of - repair the SU installation, uninstall Enscape in case it was that. Restarted many times. I'm stuck.

      http://charlottesvillearchitecturalrendering.com/

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        Is Windows Game Bar or nVidia's GeForce In-game overlay running?

        Either of these can think SU is a game and keep your last one minute or so of activity in ram.

        I only noticed nVidia when I assigned ALT+Z as shortcut in SU and the nVidia overlay popped up.

        Download the free D'oh Book for SketchUp πŸ“–

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        • andybotA Offline
          andybot
          last edited by

          No - that's not it. I got that a few weeks back too, and disabled it right away. Thanks though.

          I wonder if there would be any difference between SU versions, if 2020 or 2021 would behave differently. If I get frustrated enough, I might try the newer version of SU.

          I'm using a backup computer at the moment, so I may just wait a while and see if there's some Windows or driver update that fixes things back.

          http://charlottesvillearchitecturalrendering.com/

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          • andybotA Offline
            andybot
            last edited by

            Ugh, fine! So SU2018 does not play nice with the latest Windows 10 updates. I went ahead and installed SU2021 without a hitch.

            Thank you Sketchucation for the toolbar so migrating my plugins was greatly eased!

            http://charlottesvillearchitecturalrendering.com/

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            • Rich O BrienR Online
              Rich O Brien Moderator
              last edited by

              Great!

              I still get massive freezes in SU2021. Hope you don't too.

              Download the free D'oh Book for SketchUp πŸ“–

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              • andybotA Offline
                andybot
                last edited by

                uh oh, I hope not. So far so good, fingers crossed.

                http://charlottesvillearchitecturalrendering.com/

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                • G Offline
                  Glenn at home
                  last edited by

                  SU Pro 2021 v21.1.332
                  Windows 10 Pro v 20H2 build 19042.1288
                  Smooth as silk on my end, no issues at all.

                  SketchUp Pro 2025/2026 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                  • S Offline
                    smithclarkson02
                    last edited by

                    uh oh, I hope not. So far so good, fingers crossed.

                    thats true indeed. VidMate App Spice Money Login MIS Webmail

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