• Login
sketchucation logo sketchucation
  • Login
ℹ️ GoFundMe | Our friend Gus Robatto needs some help in a challenging time Learn More

Ack, help! Windows 10 - SU menu freezing

Scheduled Pinned Locked Moved SketchUp Bug Reporting
sketchup
8 Posts 4 Posters 6.6k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A Offline
    andybot
    last edited by 1 Sept 2021, 22:00

    I am not sure what happened from one day to the next, probably some windows 10 update, but My Sketchup (version 2018) freezes whenever I go to the main menus. For example, I try to click on the file menu and SU freezes and the CPU usage goes to 100% on that thread and SU hangs. I can click on tool buttons, it's just the top menu. Anyone run into this? I have not changed graphics drivers in nearly a month (I have the latest Nvidia Studio driver installed.) I've done all the simple things I could think of - repair the SU installation, uninstall Enscape in case it was that. Restarted many times. I'm stuck.

    http://charlottesvillearchitecturalrendering.com/

    1 Reply Last reply Reply Quote 0
    • R Offline
      Rich O Brien Moderator
      last edited by 1 Sept 2021, 23:04

      Is Windows Game Bar or nVidia's GeForce In-game overlay running?

      Either of these can think SU is a game and keep your last one minute or so of activity in ram.

      I only noticed nVidia when I assigned ALT+Z as shortcut in SU and the nVidia overlay popped up.

      Download the free D'oh Book for SketchUp

      1 Reply Last reply Reply Quote 0
      • A Offline
        andybot
        last edited by 2 Sept 2021, 00:22

        No - that's not it. I got that a few weeks back too, and disabled it right away. Thanks though.

        I wonder if there would be any difference between SU versions, if 2020 or 2021 would behave differently. If I get frustrated enough, I might try the newer version of SU.

        I'm using a backup computer at the moment, so I may just wait a while and see if there's some Windows or driver update that fixes things back.

        http://charlottesvillearchitecturalrendering.com/

        1 Reply Last reply Reply Quote 0
        • A Offline
          andybot
          last edited by 8 Sept 2021, 12:16

          Ugh, fine! So SU2018 does not play nice with the latest Windows 10 updates. I went ahead and installed SU2021 without a hitch.

          Thank you Sketchucation for the toolbar so migrating my plugins was greatly eased!

          http://charlottesvillearchitecturalrendering.com/

          1 Reply Last reply Reply Quote 0
          • R Offline
            Rich O Brien Moderator
            last edited by 8 Sept 2021, 13:47

            Great!

            I still get massive freezes in SU2021. Hope you don't too.

            Download the free D'oh Book for SketchUp

            1 Reply Last reply Reply Quote 0
            • A Offline
              andybot
              last edited by 9 Sept 2021, 14:03

              uh oh, I hope not. So far so good, fingers crossed.

              http://charlottesvillearchitecturalrendering.com/

              1 Reply Last reply Reply Quote 0
              • G Offline
                Glenn at home
                last edited by 8 Nov 2021, 13:11

                SU Pro 2021 v21.1.332
                Windows 10 Pro v 20H2 build 19042.1288
                Smooth as silk on my end, no issues at all.

                SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

                1 Reply Last reply Reply Quote 0
                • S Offline
                  smithclarkson02
                  last edited by 8 Nov 2021, 22:31

                  uh oh, I hope not. So far so good, fingers crossed.

                  thats true indeed. VidMate App Spice Money Login MIS Webmail

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post
                  Buy SketchPlus
                  Buy SUbD
                  Buy WrapR
                  Buy eBook
                  Buy Modelur
                  Buy Vertex Tools
                  Buy SketchCuisine
                  Buy FormFonts

                  Advertisement