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    Malicious File Detected

    Scheduled Pinned Locked Moved SUbD
    renderpluginsextensions
    3 Posts 2 Posters 5.9k Views 2 Watching
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    • SJS66S Offline
      SJS66
      last edited by

      My Bitdefender Total Security just quarantined then disinfected the file
      @unknownuser said:

      TT_SUbD\libraries\2.1.7.0\2.7\win64\SUbD.so
      because it detected a threat
      @unknownuser said:

      Gen:Suspicious.Cloud.4.!y4@auTVb9ki
      .

      Tried re-installing the plugin again it but it gets disinfected by Bitdefender every time & deletes the win64 folder in the "stages" folder containing the SubD.so file.

      So I can't install it in SU without getting the "Oops, something went wrong" error submit coming up, which I submitted with similar details.

      Anyone else had issues with latest version of SubD & SU 2021 (Win64)?

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      • SJS66S Offline
        SJS66
        last edited by

        So I'm no longer getting the Malicious File Detected message, but, when I install SubD-2.1.7 into S.U. 2021, I'm getting the following message & the SubD Tools aren't available, although it says it's installed in Extension Manager. Basically it doesn't work.

        Error message attached as a text file.


        Error text when opening SketchUp Pro 2021 if SubD-2.1.7 is installed.

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        • thomthomT Offline
          thomthom
          last edited by

          Hi

          Bitdefender started reporting false positives for SUbD last week. I've submitted a False Positive report to them, hoping they'll update their definitions soon.

          In regard to your recent post: can you check if C:/Users/Username/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/TT_SUbD/libraries/2.1.7.0/2.7/win64/SUbD.so exists on your machine?

          If it does, and you still get this error, can you ZIP up the C:/Users/Username/AppData/Roaming/SketchUp/SketchUp 2021/SketchUp/Plugins/TT_SUbD folder and send it to me please?

          (False positives from AV software is such a pain to clean up.)

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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