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    New computer woes

    Scheduled Pinned Locked Moved Newbie Forum
    sketchup
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    • J Offline
      jerrymich
      last edited by

      I bought a new computer and installed sketchup 2016 on it. When I go to add my license, it says "Oops...

      That didn't look like valid licensing info...
      check your license info and try entering it again?

      (hint: copy & paste works best)

      Any ideas?

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      • TIGT Online
        TIG Moderator
        last edited by

        Assuming you have an email containing all of your licensing details...
        Rather than manually entering the individual details when prompted to enter them in the license dialog, you can pick the Advanced Options, and then copy+paste everything into the one pane...

        TIG

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        • J Offline
          jerrymich
          last edited by

          I don't have email set up on the new computer yet

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          • Dave RD Offline
            Dave R
            last edited by

            Can you get to the e-mail on another computer? If so, copy the license info from the e-mail and paste it into a TXT file. Then put that TXT file on a USB stick so you can transfer it to the new machine.

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • J Offline
              jerrymich
              last edited by

              my new goal in life is to come up with something that you don't have a logical answer for. πŸ˜„ Thanks

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