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    Why the ruddy Dongle?

    Scheduled Pinned Locked Moved V-Ray
    renderpluginsextensions
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    • dkendigD Offline
      dkendig
      last edited by

      We are always working on improving the experience. I can agree that VPN's aren't fantastic, if you're sending all traffic through them. Otherwise though, it's not a big hassle if you have a half decent IT guy around the office. I'm not suggesting you set up a VPN solely to run a V-Ray license server though, that's absurd. I merely mentioned it because it's extremely common in situations where you have employees that work from home.

      If you are in a situation where you occasionally work from home (and need to be able to render), are unable to carry a dongle with you to and from the office, are unable to utilize a vpn to communicate with a central license server, are unable to expose a license server publicly, and unable to have a dongle for home and another for the office, then I would say the only option for your unique situation is a software based license, like the one we recently moved away from.

      A google search isn't needed to know that our product is often pirated. We kick pirates off of this site quite frequently. I tip my hat to the competitors that were able to find a software based solution that worked for them. Being able to give a user instant access to the product, and the ability to instantly fix licensing issues is a great superpower to have.

      @unknownuser said:

      As a customer, I'm particularly concerned a company is wiling to trade off hardship for their customer (dongle) to make things easier for themselves.

      ... interesting way to interpret what I said... Are you suggesting it's better to have a licensing system that requires users to call or email us to the point where we need to employ a small fleet of support staff? Our support email volume plummeted by at least 30% after switching to dongles... because they're easy, they're reliable, and require very little interaction with us. You can drop us a line if you want, but our goal was to make it so you wouldn't need to. If you're trying to link our dongle licensing, and the availability of pirated versions of our product, I'm afraid you're barking up the wrong tree there, we haven't noticed any spikes in piracy (we're watching 😲 ).

      Devin Kendig
      Developer

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      • J Offline
        josephskibba
        last edited by

        Hello -

        I was wondering if I could "reprogram" a mini usb (flash drive) and use it as the Vray dongle?

        I'm on a laptop and it would be super nice to utilize something smaller. Working from home, at the office or in a client's office it's terribly inconvenient to always be locating, plugging in the dongle and then starting up the license software. What if other software packages required a dongle? I love Vray, but this is extremely annoying.

        Thanks in advance,
        Joe

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        • TedVitale_CGT Offline
          TedVitale_CG
          last edited by

          @josephskibba said:

          Hello -

          I was wondering if I could "reprogram" a mini usb (flash drive) and use it as the Vray dongle?

          I'm on a laptop and it would be super nice to utilize something smaller. Working from home, at the office or in a client's office it's terribly inconvenient to always be locating, plugging in the dongle and then starting up the license software. What if other software packages required a dongle? I love Vray, but this is extremely annoying.

          Thanks in advance,
          Joe

          Sorry Joe, In the future we will move away from the Dongle but for 2.0 you're stuck with it. However, you can set it up as an on-line licensing system and host it from a home computer or work machine. Email us at support@chaosgroup.com and write in the header Attn: Ted Vitale and I can get you somebody who can walk you through the process if thats something you would like to pursue.

          Ted Vitale
          Owner | Creative Director
          http://www.voxl.vision

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