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    SketchUp 2014 Icon missing from Toolbar ? Solved!

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    • tt_suT Offline
      tt_su
      last edited by

      Can you provide a short example that recreate this?
      Have a code snippet to refer to ensure we all are looking at the same thing and can make comparisons. We've not seen any issues loading toolbar icons so far and would need steps to reproduce.

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      • TIGT Offline
        TIG Moderator
        last edited by

        Are you 100% sure that the image file exists in the specified folder exactly as it's typed into the toolbar-making code.
        Do you have two valid and correctly named images [one for each toolbar size], and have them accurately specified in code ??
        The "green-yeuk!" image on a button appears when the specified image cannot be found [or is unusable].
        Perhaps you got something obscure like a special-character in the image's file-name?
        Try renaming it with copy+paste from the code itself.
        Or perhaps an image in the v2014 subfolder with obscure security permission settings - NOT readable for example ? Or a corrupted png ?
        If you bring in a copy from the working earlier version and overwrite does it work.
        Can we see the toolbar making code and a list of the image files??

        TIG

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        • T Offline
          tomot
          last edited by

          Here are the 2 example I sited again

          concrete_frame_icon1.png
          concrete_frame_icon4.png
          concreteaddon_icon.png <--- this is the "green-yeuk!" icon

          The other example was the truss icon:

          truss_icon.png <--- this is the "green-yeuk!" icon

          I can't seem to produce a screen capture of the tooltip which shows correctly when the
          "green-yeuk!" icon is highlighted by my mouse, these Rubies still run, the "green-yeuk!" icon just annoyingly sits there πŸ˜„

          But again I must emphasize, I see no reason why these Icons trade there "green-yeukyness"
          based on what what computer they run on. Once more there is NO "green-yeukyness" icon in SU 8 which also runs happily on both computers.

          [my plugins](http://thingsvirtual.blogspot.ca/)
          tomot

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          • TIGT Offline
            TIG Moderator
            last edited by

            @tomot

            I asked for a screen-shot of your Plugins subfolder showing the icon files, and a snippet of the code that is trying to use them for the buttons, so we could be sure they 'exist' and the code matches the path etc.

            When the image is not used it suggests that either there is something wrong with the image OR it has not been found !
            To test it exists try this code snippet in the Ruby Console:

            File.exist?("full_path_to_the_png")

            Where you substitute the "full_path..." with where the file ought to be - "C:/...../Plugins/.../concreteaddon_icon.png" etc...

            If it returns 'true' then that file does exist...
            So there is something wrong with it !
            Check its details in an image-editor - size, format etc, compared to an image that you know will work...

            If it returns 'false' then it is missing, so make sure it is there in the folder and retest... πŸ˜•

            TIG

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            • tt_suT Offline
              tt_su
              last edited by

              Can you supply a full working example with code and icons? ZIP or RBZ we can install and debug?

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              • T Offline
                tomot
                last edited by

                @tt_su said:

                Can you supply a full working example with code and icons? ZIP or RBZ we can install and debug?

                You got mail!

                [my plugins](http://thingsvirtual.blogspot.ca/)
                tomot

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                • T Offline
                  tomot
                  last edited by

                  @tig said:

                  @tomot

                  I asked for a screen-shot of your Plugins subfolder showing the icon files, and a snippet of the code that is trying to use them for the buttons, so we could be sure they 'exist' and the code matches the path etc.

                  Please trust me, there is no change in the snippet of code, pertaining to the use of the 3 icons, otherwise SU8 would show the same error. BUT SU8 has no "green-yeuk!" icon


                  su1.jpg

                  [my plugins](http://thingsvirtual.blogspot.ca/)
                  tomot

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    So there's maybe something wrong with the PNG itself ?
                    Did you try all of the tests I suggested to at least rule out misnaming etc πŸ˜•

                    TIG

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                    • T Offline
                      tomot
                      last edited by

                      I found the problem! πŸŽ‰
                      I just installed my original Bootable Disk image HDD
                      It has NO Icon Problem, with SU14.

                      So I looked thru the code. and yes an _ (underscore) went missing in the icon title.
                      I'm current looking at a 3rd Bootable Backup to see whats happening with it.

                      I strongly suspect this may have been a file saving error. Caused by my Editor.
                      SU8 shows no errors, because the _ is not missing.

                      [my plugins](http://thingsvirtual.blogspot.ca/)
                      tomot

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        So it was a file [mis]naming issue !
                        Had you tried my suggested tests on the file-path in the code File.exist?()
                        http://sketchucation.com/forums/viewtopic.php?p=516878#p516878
                        then you might have got a clue nearly a week earlier... πŸ˜’

                        TIG

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                        • T Offline
                          tomot
                          last edited by

                          Point well taken. Its an odd coincidence, which transpired with my desperate attempt to become SU14 compliant. ......S**T happens!

                          [my plugins](http://thingsvirtual.blogspot.ca/)
                          tomot

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            πŸ˜’ Tell me about it... 😲

                            Look what's just cropped up with users of v2014 who include a' in their Windows User name... their Plugins won't load...
                            OR v2014 Windows Users who manage to setup an accented-name that is not UTF8 encoded [unexpectedly surprisingly easy!], bringing us all back to the pre-v2014 days of accented-user-names dismally failing when accessing FILE/TEMP etc... it can be fixed in v2014 by considerable [unexpected] convoluted hoop-jumping by plugins-authors, who now need to avoid an issue that Ruby2.0 was mean to circumvent - AND NOT MAKE WORSE [FFS]!

                            TIG

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