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Large empty white screen pops up causing me to force quit

Scheduled Pinned Locked Moved V-Ray
renderpluginsextensions
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  • D Offline
    dkendig
    last edited by 31 Aug 2013, 22:41

    what version are you using? We fixed many causes for this issue in the 3rd release candidate.

    Devin Kendig
    Developer

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    • P Offline
      Phiebelo
      last edited by 1 Sept 2013, 06:24

      @dkendig said:

      what version are you using? We fixed many causes for this issue in the 3rd release candidate.

      I'm using the free version of Sketchup 8 (8.0.16845) and downloaded the Vray demo version for OSX version 1.49.01 with core 1.90.03. Downloaded it a few days ago from the Chaosgroup website. I have a lot of models and scenes to render, so I'm in a hurry! 😉

      Just discovered that when I had the preferences window open and not any Vray windows and used cmd+[tab] to switch between applications, then I also had the 'white window' issue. I got a white empty version of the Vray window I had last open in Sketchup. This can add up with different windows. After I let Vray render until it finishes completely, the windows disappear.
      Again, when I leave the options window open and then open up the preferences window and switch forth and back, I don't have the issue.

      Let me know if you need anything more or I can test something else.

      Menno

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      • D Offline
        dkendig
        last edited by 3 Sept 2013, 03:47

        ah, yeah the beta version should have a fix for this

        Devin Kendig
        Developer

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        • P Offline
          Phiebelo
          last edited by 3 Sept 2013, 20:21

          @dkendig said:

          ah, yeah the beta version should have a fix for this

          How can I get this Beta version?

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          • D Offline
            dkendig
            last edited by 4 Sept 2013, 03:17

            a final release will be rolling out in a couple of weeks. The beta testing period has ended.

            Devin Kendig
            Developer

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