@dkendig said:
ah, yeah the beta version should have a fix for this
How can I get this Beta version?
@dkendig said:
ah, yeah the beta version should have a fix for this
How can I get this Beta version?
@dkendig said:
what version are you using? We fixed many causes for this issue in the 3rd release candidate.
I'm using the free version of Sketchup 8 (8.0.16845) and downloaded the Vray demo version for OSX version 1.49.01 with core 1.90.03. Downloaded it a few days ago from the Chaosgroup website. I have a lot of models and scenes to render, so I'm in a hurry!
Just discovered that when I had the preferences window open and not any Vray windows and used cmd+[tab] to switch between applications, then I also had the 'white window' issue. I got a white empty version of the Vray window I had last open in Sketchup. This can add up with different windows. After I let Vray render until it finishes completely, the windows disappear.
Again, when I leave the options window open and then open up the preferences window and switch forth and back, I don't have the issue.
Let me know if you need anything more or I can test something else.
Menno
Hi,
I am having the same issue with the white rectangle. I'm on an iMac with sketch up 8 and Vray 1.49.
I can reproduce it. If I edit a rectangular light, without having the options window open and then press the 'OK' button in the "light editor" it leaves a rectangle the size of the "light editor" window.
If I keep the options window op Vray open and then do the same, I don't have the issue.
To make the white rectangle go away I have to render a complete scene. I mean, if I close the render window before it finishes the render, the white rectangle stays.
To by pass this utmost irritating issue, I keep the Vray options window open and just press the yellow round button to make it go to dock. Sometimes I forget and close the window by pressing the red one...
Also (just found out) sometimes when the white rectangle is there and I open the Vray options window (really open it, not bringing it back from the dock), the white rectangle disappears.
Menno