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    What will happen to the old Asgvis.com site?

    Scheduled Pinned Locked Moved V-Ray
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    • N Offline
      nomeradona
      last edited by

      oh..i can post to max and maya but not sketchup and rhino threads.

      visit my blog: http://www.nomeradona.blogspot.com

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      • andybotA Offline
        andybot
        last edited by

        I've been waiting patiently, but it's been more than a week now. Anyone have any idea when the chaosgroup forum will be online for vfsu and vfr users?
        Btw, I do have to say it's been really great to browse through the postings on the vray for max part of the forum. I have actually learned a few more tricks/ tweaks for my vray settings.

        -Andy

        http://charlottesvillearchitecturalrendering.com/

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        • dkendigD Offline
          dkendig
          last edited by

          I know I can post now, and another user posted on the forums. Chaos Group is combing through the users manually, to help ensure that the data is migrated properly between our old forum and their forum. I'm not sure how far along they are, but if you give it another shot, you might be able to post now, or by this weekend.

          Devin Kendig
          Developer

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          • thomthomT Offline
            thomthom
            last edited by

            Some poor soul is going through all the thousands of user accounts from the former ASGVis site?

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • N Offline
              nomeradona
              last edited by

              anyway we know you are doing your best there. so good luck to you guys. πŸ‘

              visit my blog: http://www.nomeradona.blogspot.com

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              • A Offline
                ACastro
                last edited by

                hello everybody πŸ˜„

                @jarynzlesa said:

                and I have no chance to do anything πŸ˜„[attachment=0:1sawl168]<!-- ia0 -->Bez.jpg<!-- ia0 -->[/attachment:1sawl168]

                the same happens to me πŸ˜• πŸ˜•

                %(#0000BF)["*Antonio Castro, you do not have permission to access this page. This could be due to one of several reasons:

                Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
                If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.*"]
                

                I could be wrong (I hope) but the dynamics of the old forum, is gone 😒 ...or will take some time to recover

                Cptos.

                Castro

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                • A Offline
                  ACastro
                  last edited by

                  @nomeradona said:

                  anyway we know you are doing your best there. so good luck to you guys. πŸ‘

                  πŸ‘

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                  • andybotA Offline
                    andybot
                    last edited by

                    since I still can't post there, I thought I'd ask in case Devin or anyone else reading this knew. Is there an expected completion date for getting all the old accounts activated? If my account by some time is not activated, is there a particular person to contact to get my account active? I'm hesitant to contact support yet, as it seems they are doing all they can to try and get things merged, but obviously have run into some major stumbling blocks.
                    I hope the spirit of the old forum comes back as soon as all the regular participants are able to post to their hearts desire! That and I am dying to see a new beta!!

                    Andy

                    http://charlottesvillearchitecturalrendering.com/

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Contact them. They fixed my account merge.

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • dkendigD Offline
                        dkendig
                        last edited by

                        Please contact support if you are still having trouble. There may still be some issues with some accounts, but for the most part it should be fixed I believe.

                        Devin Kendig
                        Developer

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                        • thomthomT Offline
                          thomthom
                          last edited by

                          We can post in the SU and Rhino section now?

                          Thomas Thomassen β€” SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • dkendigD Offline
                            dkendig
                            last edited by

                            I think so... If not, we would like users to contact support@asgvis.com so we can be aware of the issue.

                            Devin Kendig
                            Developer

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                            • thomthomT Offline
                              thomthom
                              last edited by

                              Nope! No posting access. 😞
                              Gonna contact support tomorrow.

                              I can't even make the forum remember to sort by Last Reply.

                              Thomas Thomassen β€” SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • andybotA Offline
                                andybot
                                last edited by

                                Yeah, I wrote to support Friday, still nothing. Not able to post or anything.

                                http://charlottesvillearchitecturalrendering.com/

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  Actually, I don't have posting access in any section of the forum.

                                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • dkendigD Offline
                                    dkendig
                                    last edited by

                                    -sigh- It'll get sorted out eventually. They are going through it by hand, like I said, so I guess it's taking longer than I thought.

                                    Devin Kendig
                                    Developer

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                                    • andybotA Offline
                                      andybot
                                      last edited by

                                      So Devin - I'm somewhat confused. I saw you posted (at CG forums) that you don't have access to the vismats, so I went back to the chaosgroup support logon. They had a new page up where they asked for product purchase information, as well as forum username. There was an explanation about only registered owners having access to the forum. All well and good by me, but does that mean I'll have a new forum account without all my old posts? Or is that what is going on by hand, coordinating all the re-registrations with updating all the old forum accounts?
                                      Also, I got the "You do not have enough permissions to this page!" warning as well when going to the downloads section.
                                      I wish there was some better dissemination of information about all this.
                                      Thanks for any insight you may have.

                                      Andy

                                      http://charlottesvillearchitecturalrendering.com/

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                                      • dkendigD Offline
                                        dkendig
                                        last edited by

                                        Yeah, I don't have access to the vismat download page, just like most users. Honestly, I've been trying to avoid the forum as much as possible, because I'm not a support person, I'm a developer. The download section does not rely upon anything related to your forum account. I don't know about any forms or the migration process. All I had to do was enter in my username or something and click a button to reset my password, and my account migrated just fine (except for the permissions being completely wrong).

                                        I don't know who is doing what, why, or how. I was told that the migration process was being hand picked, and that forum related issues should be resolved soon if they aren't already resolved. If anyone has any trouble with any aspect of the site, they need to contact support@asgvis.com so there can be a ticket about this. It's impossible to coordinate the support for this migration otherwise. I'm sorry I don't really have much more information about what's going on. When we were just ASGvis, all I had to do was shout to one of the other 9 people on the other side of the room to find out what was going on. Now we have to send emails, or catch a plane to find out... so it's going to take some time to get used to the way things work.

                                        Devin Kendig
                                        Developer

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                                        • V Offline
                                          valerostudio
                                          last edited by

                                          The support folks resolved all of this for me really quickly. Just shoot them and email. It was aggrevating at first but imagine migrating all your stuff over to a new system, not easy. A friend of mine has a saying, "How do you eat and elephant? One bite at a time."

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                                          • andybotA Offline
                                            andybot
                                            last edited by

                                            Thanks Devin for taking the time to respond. I've got a support ticket in process and hopefully they can get me squared away at some point.

                                            http://charlottesvillearchitecturalrendering.com/

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