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    Has anyone noticed web dialogs not rendering and functioning

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    • GaieusG Offline
      Gaieus
      last edited by

      David, over the Thea forums they discovered that IE installs can be somehow compromised per user account on a shared computer. Please, check what happens if you create a brand new account and try to launch these webdialogs.

      Gai...

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      • DavidBoulderD Offline
        DavidBoulder
        last edited by

        Thanks, I'll send the users that info, and see if that works.

        David

        --

        David Goldwasser
        OpenStudio Developer
        National Renewable Energy Laboratory

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        • TIGT Offline
          TIG Moderator
          last edited by

          There's also been some stuff about these webdialogs' csses only looking for Arial font... and if the users don't have that installed then there's no alternative font so it screws up ? πŸ˜•

          TIG

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          • thomthomT Offline
            thomthom
            last edited by

            @tig said:

            There's also been some stuff about these webdialogs' csses only looking for Arial font... and if the users don't have that installed then there's no alternative font so it screws up ? πŸ˜•

            That's very odd. Browsers always fall back on another font. If the CSS doesn't specify it, then the browser default should kick in.

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • TIGT Offline
              TIG Moderator
              last edited by

              tt

              I know... there was a post somewhere about this issue... but I can't find it... πŸ˜•

              EDIT: I've PM'd you with the link to it on 'another forum'... πŸ˜‰

              TIG

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              • DavidBoulderD Offline
                DavidBoulder
                last edited by

                Gaieus,

                THANKS!

                Two of the four users have already emailed back that web dialogs worked fine in a new user account.

                --

                David Goldwasser
                OpenStudio Developer
                National Renewable Energy Laboratory

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  It's modelhead and Notareal who figured this out. So this seems to be a broader issue and with IE. Good to know, thanks.
                  πŸ‘

                  Gai...

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    Could it be Javascript that's disabled?

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      No, as far as I remember, it was some compromised registry or what per user account. Maybe (MAYBE!!!) caused by some virus infection but they could never prove it. Here is the topic in question on the Thea forum:
                      http://www.thearender.com/forum/viewtopic.php?t=4428

                      (Why is it always me who ha to keep everything in mind even on other forums)
                      πŸ˜’

                      Gai...

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        Or maybe a registry cleaner. They can sometimes cause more pain than relief.

                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • kachuppK Offline
                          kachupp
                          last edited by

                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog]
                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog_]
                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog_bzasdfa2ctrasaasdfa123]
                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog_xfasdffxxxxfae]
                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog_xfxfsae]
                          [HKEY_CURRENT_USER\Software\Google\SketchUp8\WebDialog_xfxxxxfae]

                          Notice the random key names like WebDialog_bzasdfa2ctrasaasdfa123 _ xfasdffxxxxfae etc…
                          See thread on β€œreasons why sketchup 8 may crash”

                          I mean its not a natural name an author might use is it? πŸ˜•

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            When the code sets up the webdialog it gives a Registry entry, e.g.
                            @dlg=UI::WebDialog.new("Β© TIG 2011",false,"TIGsSpecialTool",600,740,25,25,false)
                            either as anew one or using an existing one.
                            Which would make this dialog's Registry entry
                            WebDialog_TIGsSpecialTool
                            with its 4 location/size key/values.
                            If you make the entry "" it makes or uses WebDialog_
                            I wouldn't expect these 'random' entries... either you have a script that IS writing random values for these... OR something is broken on your system... πŸ˜•

                            TIG

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                            • N Offline
                              notareal
                              last edited by

                              @gaieus said:

                              It's modelhead and Notareal who figured this out. So this seems to be a broader issue and with IE. Good to know, thanks.
                              πŸ‘

                              It was not particularly pinpointed to IE (just a stong suspect). Anyhow it was verified that a new user profile did fix the problem, but the root for the issue did stay unlear (had no change to do a deeper analysis).

                              Effect of 'random' entries should be trivial to test if one have time... just create manually similar random entries πŸ˜„ I sort of doupt that this actually have much effect, but still worth to test. No idea what might couse these entries.

                              Welcome to try [Thea Render](http://www.thearender.com/), Thea support | [kerkythea.net](http://www.kerkythea.net/) -team member

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