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    Crashing animation

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    sketchup
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    • tpstigersT Offline
      tpstigers
      last edited by

      Have you tried Revo Uninstaller? I have found it to be very useful in removing the troublesome crap (like registry entries) that many apps leave behind (and there is a freeware version, which I linked to).

      “I have an existential map; it has 'you are here' written all over it”

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      • GaieusG Offline
        Gaieus
        last edited by

        Does it also crash when you export image sequences (not an avi file)?

        Gai...

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        • honoluludesktopH Offline
          honoluludesktop
          last edited by

          Thanks for the link. 2d graphics export OK, it only splats when exporting avi animations.

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          • GaieusG Offline
            Gaieus
            last edited by

            I mean animation exported as image sequence. I would suspect either some memory issue then or something with the codecs or other system problems on that computer (but I am really dumb when it comes to technical stuff)

            Gai...

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            • TIGT Offline
              TIG Moderator
              last edited by

              If it's an AVI crash it sounds like codecs - check a working PC's and the failing PC's codecs.
              Reinstall all codecs.
              Try AVI export on the problem PC without any codec set under Options - it'll make an enormous AVI made but at least we are then pretty sure it's a codec issue if there's no crash...

              TIG

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              • honoluludesktopH Offline
                honoluludesktop
                last edited by

                I tried "full frame uncompressed", and it crashed.>_<

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  @honoluludesktop said:

                  I tried "full frame uncompressed", and it crashed.>_<

                  How much memory does that PC have ?

                  TIG

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                  • honoluludesktopH Offline
                    honoluludesktop
                    last edited by

                    Temp00.png
                    Shouldn't matter as SU animates the reference file on another machine:-( with less memory. Btw, not that it matters in my situation, but is there a easy way to reinstall the Coda?

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Weird!
                      Have you tried a full fresh install of v8 ?

                      TIG

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                      • honoluludesktopH Offline
                        honoluludesktop
                        last edited by

                        Yes, Unfortunately I did not think to "restore" when the problem first surfaced. At this point, unless some Google tech comes up with a suggestion, as a last resort I am going to uninstall SU v8, delete the SU v8 register items, then reinstall. Lots of hesitation on my part, having never had to mess with the register before.

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                        • GaieusG Offline
                          Gaieus
                          last edited by

                          If you do a complete uninstall with the option to remove everything, SU can do a pretty clean job (I had to do it a couple of times in Summer when playing with different versions).

                          Gai...

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                          • honoluludesktopH Offline
                            honoluludesktop
                            last edited by

                            Gai, Aside from using Windows uninstall, how do I do this?

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              Windows Control Panel > Programs and Features > Select Sketchup 8 > Uninstall [or similar names in XP]...
                              Try 'repair' first that if [when] that fails 'uninstall'... then reinstall - need to have license codes etc at hand - don't you have an IT guy to do this drudgery [or is it you 😳 ] 🤓

                              TIG

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                              • honoluludesktopH Offline
                                honoluludesktop
                                last edited by

                                Repair, and uninstall then install v8, failed to correct situation. I also cleaned registry, and btw, SU v7 can export animations OK.

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                                • honoluludesktopH Offline
                                  honoluludesktop
                                  last edited by

                                  Hmm......As a last resort, removed all plugins, and animation ran. Who would think that a rogue plugin could cause animation problems.

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                                  • honoluludesktopH Offline
                                    honoluludesktop
                                    last edited by

                                    Here it is. It installs OK when bezier.rb is installed first.
                                    Temp00.png

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                                    • honoluludesktopH Offline
                                      honoluludesktop
                                      last edited by

                                      I don't get it. Reinstalled the plugins in bunches, and SketchUp animation continues to run OK. It never fails to amaze me when a "kick the tires" solution works:-)

                                      Funny thing, one of my_plugins initially failed to install, but OK when added later. This plugin didn't exist in my system when the animation first failed. I didn't save the error message, something about "run".

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                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        The load order of scripts can occasionally cause problems.
                                        Try renaming the problem one with a leading 'zzz' so it loads last [scripts load in alphanumeric order # & ! first, the 0/1/2.. and a/b/c.. etc]. See if that works and then if it does examine the code to see what might be flaky.

                                        TIG

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by

                                          I think that the ' file_loaded?' method is made by 'sketchup.rb' - that's why the require 'sketchup.rb' is advisable at the start of your scripts.
                                          Note that this file should be in the 'Tools' folder and NOT in the 'Plugins' folder - check for duplication/mistakes.
                                          To ensure 'sketchup.rb' is loaded before other scripts you could make a short script called ' !!!!!!!!.rb' containing the one line require 'sketchup.rb'. That way you can be sure it's loaded, even if you have a script that 'requires' it later, as it is only needed to be loaded once... 🤓

                                          TIG

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                                          • honoluludesktopH Offline
                                            honoluludesktop
                                            last edited by

                                            Not having loaded sketchup.rb first must have been the problem. When I restored my plugins, I loaded all fo the my_programs first, the first of which did not load sketchup.rb. Once bezier.rb loaded before my_programs, since it loads sketchup.rb, there was no error when my_program loaded.

                                            Any idea what caused my animation to export after removing the plugins, and why it continues to export after replacing all the same plugins?

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