Recover Corrupted File
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SketchUp 6,4.265, on Windows XP
Due to sudden crashes apparently caused by faulty power supply, I now have a corrupted drawing file. As soon as I open it, and the drawing displays, SU begins to act strange, and then stops responding. So I have to shut it down.
I installed a new PS, and I have an older file that I can work with. But there is a special custom component in the corrupt file that I would prefer not to reproduce. So I want to open the bad file just long enough to copy and paste the component into a new file. Unfortunately the corruption hangs SU almost immediately.
I tried opening the SU6 file in a trial version of SU7, but it also locked up. I would appreciate any tips for recovering data from a screwed-up file. Thanks.
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Look to see if you have a "AutoSave_file_name.skp", or a "File_name.Skb". If so you may be in luck.
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@honoluludesktop said:
Look to see if you have a "AutoSave_file_name.skp", or a "File_name.Skb". If so you may be in luck.
Unfortunately, the backup files don't include the component I'm looking for. It's only in the corrupted files. Even a BugSplat backup is a day too old.
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it's a longshot but, i might be able to open it on a mac then resave it and send it back to you..
i've been able to open a corrupted file from someone i work with before so that's where my suggestion stems from.. if you want to try it, upload the file or PM it to me.
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@unknownuser said:
it's a longshot but, i might be able to open it on a mac then resave it and send it back to you..
i've been able to open a corrupted file from someone i work with before so that's where my suggestion stems from.. if you want to try it, upload the file or PM it to me.
It is indeed a longshot, but I guess it's worth a try. I downloaded the SU viewer and the file opened normally, and even displayed a couple of Scenes before it stopped responding. Unfortunately there was no way to select/copy a component before the lockup.
So far, the power supply blackouts don't seem to have damaged the OS or SU in any significant way, just the drawing files. If you can open the file long enough to save it with a new name, the dragon gargoyle is the main thing I'm interested in. Thanks Jeff.
---John
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@jhearcht said:
the dragon gargoyle is the main thing I'm interested in.
oh, you mean this guy?
i'm not sure why this works but i'm 2 for 2 now.. so yeah, if anyone has a busted up .skp, get it to a mac asap.
[edit -- hmm.. John, i tried emailing the files but it was kicked back.. check your PM]
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Jeff, If your Mac can save the day, any chance of it being a OpenGl problem? I was even thinking that if the problem were mind, I would even try turning off "file checking on opening".
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@honoluludesktop said:
Jeff, If your Mac can save the day, any chance of it being a OpenGl problem? I was even thinking that if the problem were mind, I would even try turning off "file checking on opening".
honestly, i have no clue why i can open it
fwiw, i didn't get one of those "don't panic! your model has a problem but it's fixable" messages .. (or whatever that message says)
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Jeff
I got my hopes up, only to be dashed again. When I started to download the files I got an error message : "Invalid Menu Handle". And nothing was received. Do you have any idea what the new problem is? Maybe you could ZIP the file and send it that way?
PS---While I was struggling with the effects of intermittent power supply voltage drops, I seriously researched a new Mac to replace my 6 year old PC. But a new power supply fixed the sudden crash issue, and I reconsidered the feasibility of changing horses in mid-project. My 65 year old brain had enough problems learning to draw with these new-fangled computer thingies. So learning a whole new system might cause my personal power supply to overheat and crash.
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@honoluludesktop said:
Jeff, If your Mac can save the day, any chance of it being a OpenGl problem? I was even thinking that if the problem were mind, I would even try turning off "file checking on opening".
Hono
I tried turning off the <<Use Hardware Acceleration>> option under OpenGL, but it didn't seem to make any difference. Where can I find the <<File Checking on Opening>> option? In System Preferences I see under <<General>> a check box to <<Automatically check models for problems>>. Is that what you are referring to? BUG-SPLAT saved a couple of backups due to "minor messups". Why should I turn it off when I'm having corruption problems?
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@jhearcht said:
Maybe you could ZIP the file and send it that way?
zipped, uploaded, and link PM'd
@unknownuser said:
So learning a whole new system might cause my personal power supply to overheat and crash.
haha!
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Apparently in my hasty attempt to download, the <<Open With>> box was checked instead of <<Save>>. So it seems that the <<Invalid Handle>> message was generated by SketchUp.
I have now successfully downloaded the file. But when I open it in SU6 or SU7, it immediately stops responding. Sounds like a minor code error in the script header. Can that be fixed with Ruby or another code editor?
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what about the separate gargoyle file? with that one, i copied it out of your big model and pasted it into it's own new file..
if you can't open that one then i'd assume you have a bigger problem than corrupted files
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Just on the chance that <Automatically check models for problems> caused the crash. If you could only open the file, you might be able to purge it.
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One thing that might be worth a try would be to import the old file as a component in a new, clean file.
Anssi
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Jeff
The gargoyle file opened without any drama, so you have saved me several hours of trying to figure out how to sculpt a fire-breathing dragon. The real thing will be done by a sculptor, but for now the extruded version will serve the purpose. BTW the UAB football and basketball teams are called the Blazers, get it?
I tried to <<Purge>> and <<Fix Problems>> before the newly opened file locked-up, but it seems to p-o the OS during the loading process. The <<Invalid Handle>> must be specific to Windows. I suppose in order to make a component of the file, I'd have to be able to open it first, and that ain't working.
Thanks for all your help, guys. I'll just back-up and start over again with the old file. At least I don't have to redo the dragon. The sad part is that I was finally becoming productive on this project when the crashing started. Since I only use SU about once a year, it takes me a while to relearn how it works. It's like Groundhog Day (the movie) for me, I keep doing the same things, over & over, until I finally get it right.
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hold on.. i'll copy past the whole drawing into a new file and send it over.. gimme like ten minutes
[edit] --
ok, check your pm again.. you should have the whole thing now that can be opened on your system..
this is one heavy model though and even though i can open it, it's sluggish.
Edges 3741462 Faces 371568 Component Instances 10802 Guides 7 Guide Points 130 Groups 19413 Images 0 3d Polylines 0 Section Planes 0 Dimensions 0 Text 0 Component Definitions 75 Layers 7 Materials 71 Styles 5i purged it and brought it down to 2.7MB instead of 12.5
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Jeff
I'm afraid the old Mac magic just ain't working for this cursed file. The latest re-save lasted a few moments longer before the screen started to tremble and lock-up. I appreciate your help, but I suppose we both need to get back to something more productive.
As for the file size, I probably need to learn how to make leaner drawings. But I'm deliberately using photo quality plants and such, because the presentation will need as much curb appeal as possible . . . for potential donors and benefactors.
I've never tried it before, but I plan to insert a site photograph into the background. So that will be a learning experience. And may add even more to the file size. When it's not not-responding though, SU seems to work reasonably fast on my old system with as much memory as it will hold.
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@anssi said:
One thing that might be worth a try would be to import the old file as a component in a new, clean file.
Anssi
Even after I found an earlier backup that was stable enough to work with, it also began locking up after a couple of hours. So I tried your suggestion, and made a component of the model, then imported it into a clean file. So far, knock on wood, it seems to be back to normal. Thanks for the tip.
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