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Section planes cut improperly

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • A Offline
    Anssi
    last edited by 29 Jul 2009, 13:14

    Hi Tim,

    I didn't see anything very abnormal, except that there was some quite heavy display clipping, and the clipping effect seems to vary when I move the section plane around. I wonder how my antique display card affects what I see. Is it this that is disconcerting you too? Does it effect exported images also?

    Anssi

    securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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    • T Offline
      tim
      last edited by 29 Jul 2009, 17:25

      Here's a short movie of what I see; basically the garage roof uses two different component trusses and all instances of each component get cut the same instead of each one being cut appropriately.

      Oh. Right. mov files are not allowed by the uploader. Sigh. Here's a still instead.
      Picture 1.png

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      • C Offline
        caronte01
        last edited by 30 Jul 2009, 03:04

        Hi Tim

        Do you by any chance have an ati video card. I experienced similar problems, cutting groups and components scaled to a non regular scale/flipped. I´ve been told that it´s ati/apple´s problem. Google has already reported this problem, and all that´s left to do is wait. I no longer use that computer (it was an aluminum iMac, and i remember a big batch of these particular machines had nasty issues with the vidcard overheating, displaying weird triangles, the place i worked at had about 20 of those). I did´t see that problem on my own machine, a white macbook with intel graphics.

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        • T Offline
          tim
          last edited by 30 Jul 2009, 05:15

          @caronte01 said:

          Hi Tim

          Do you by any chance have an ati video card.

          I do indeed - my iMac has an ATI 4850. I suppose it could be an opengl bug of some sort...

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          • G Offline
            Gaieus
            last edited by 30 Jul 2009, 06:58

            @tim said:

            ...Oh. Right. mov files are not allowed by the uploader. Sigh. Here's a still instead.

            Hm. I've checked in the admin panel and they were allowed. Now I changed the extension group to "downloadable" instead of "QT Media", please, try again. I'd like to see the movie, too (especially if not clipping is involved).
            Make sure the file is not too big for the upload. If so, you can email it to me at gaieusatsketchucation.com and I'll try to upload it.

            Gai...

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            • C Offline
              caronte01
              last edited by 30 Jul 2009, 14:51

              In that case, it´s certainly a video card issue. I had an aluminium imac, similar to yours (the one with that same problem). It also happens on exported images (exported images also use hw acceleration) A workaround is to use layout to export images.

              Please try the attached model
              section test.skp
              S

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              • T Offline
                tim
                last edited by 30 Jul 2009, 16:51

                OK, loading the .mov file seems to work now - thanks!
                This shows the cut plane moving back and forth. Note how the roof trusses (split into two slightly different designs) are cut in the same place rather than each one cut individually as needed. Note also that the intersection rhomboids on the cut plane appear to be correct.


                iShowU-Capture2.mov

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                • G Offline
                  Gaieus
                  last edited by 30 Jul 2009, 21:46

                  I'd say it's definitely clipping. Check if any of the description and/or the solutions suggested here apply/help.

                  Otherwise there must be something with your video driver (try the whole thing without hardware acceleration in your Preferences panel > OpenGL settings - that's in the SketchUp menu on the Mac I believe).

                  Gai...

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                  • C Offline
                    caronte01
                    last edited by 31 Jul 2009, 00:43

                    Hi tim, just saw your movie, and it looks a lot like the bug I was describing before. Try exploding everything and then doing the section again. I bet it will go away.

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                    • T Offline
                      tim
                      last edited by 1 Aug 2009, 05:37

                      Well if I make each garage roof truss unique then each one display correctly trimmed. I'm not sure I can see a logical way that that effect can be blamed on a video driver but since I'm not expert in openGL details I'll have to hold my tongue.

                      I'm sure somebody somewhere will soon fix it. Hopefully before my bug-ninjas get to the guilty party and force-feed him/her/them mega-Jolt ultra-caff cola until the spleen quivers itself into hyperspace. 😲

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                      • C Offline
                        caronte01
                        last edited by 1 Aug 2009, 16:42

                        Hi Tim

                        Please try this:

                        Turn off hw acceleration in skp´s preferences.
                        Quit sketchup (you have to quit and relaunch sketchup so hw acc is turned off completely)
                        Open sketchup again and try to do the section again.

                        s

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                        • T Offline
                          tim
                          last edited by 2 Aug 2009, 05:11

                          Yeah, you're right; with h/w accel. turned off it draws correctly. That suggests to me that someone got a bit over aggressive in 'optimising' some code and assumed that all instances of a component would be clipped identically since, after all, all instances are simply instances of the one component, right?

                          There are two important rules relating to optimising code

                          1. don't
                            2)( for experts only) don't yet.
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                          • Dave RD Offline
                            Dave R
                            last edited by 2 Aug 2009, 11:30

                            Tim, I'm just curious. If you switch the camera to Perspective do you get the same clipping?

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

                            %

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                            • T Offline
                              tim
                              last edited by 3 Aug 2009, 01:54

                              Yup. Perspective or parallel projection makes no difference on my machine.

                              It's another case where I'd love to have access to the code involved so I could try to find the bug and suggest a fix to the relevant developer.

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                              • T Offline
                                tim
                                last edited by 28 Oct 2009, 18:36

                                Good news; I just realised that SU 7.1 fixed this problem. You get so used to seeing something that occasionally it takes a nudge to notice it has changed....

                                It makes for a nice improvement in my house plans, so thanks SketchUpGuys!

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