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    Uploading models to 3DWH from SU7

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • T Offline
      twharvey
      last edited by

      I just tried 2 things:

      1. I unlocked IE Shield; still doesn't work.
      2. I added SU7 to my allowed up & downloads; Still doesn't work.

      Thanks for your ides, Gaeius, I'll wait for some input from the Google team.

      tom

      Tom

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      • GaieusG Offline
        Gaieus
        last edited by

        I can try to upload it for you if you "share" the file with me in the warehouse. There is the "share" button above the model window.

        Gai...

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        • T Offline
          twharvey
          last edited by

          Thanks, but...

          I can't put the model in 3DWH.

          Tom

          Tom

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          • GaieusG Offline
            Gaieus
            last edited by

            To make sure the issue receives better attention,I moved it to the Bug Reports section.

            Gai...

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            • T Offline
              twharvey
              last edited by

              This morning, I tried the following: Reset IE Security to default settings - still the same.

              I also checked that I can download models from 3DWH - no problem.

              FYI: I'm running SU7 under WinXP Pro and IE7.

              Tom

              Tom

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              • snicoloS Offline
                snicolo
                last edited by

                Tom,
                can you try to turn off your firewall and try the upload again?

                If it works, we can blame the firewall, if it does not, we will have to do more investigating.

                thanks.
                Simone.

                Simone Nicolo
                QA Manager
                http://www.sketchup.com

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                • T Offline
                  twharvey
                  last edited by

                  Simone,

                  Thanks for the advice. It worked!!!

                  I'm Using XP Pro. I'm reluctant to leave the firewall turned off all the time. So, I've added SU7 to the exceptions list on the XP firewall. 'll see if that works.

                  Thanks again,
                  Tom

                  Tom

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                  • T Offline
                    twharvey
                    last edited by

                    Simone, & Gaeius,

                    Whee Ha!!!!

                    Adding SU7 to the XP firewall exceptions list seems to have worked. I'm back in business again.

                    Thanks for all your help,
                    Tom

                    Tom

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Thanks Simone for the solution πŸ‘

                      Gai...

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                      • snicoloS Offline
                        snicolo
                        last edited by

                        I used to work for the Windows Firewall team in my previous job. I guess I had an advantage on this one, it sounded very familiar to me. πŸ˜‰

                        I am glad it worked.
                        Simone.

                        Simone Nicolo
                        QA Manager
                        http://www.sketchup.com

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