@Tula-Woodworking Have you restarted SketchUp to sync everything ? Have you installed the SketchUcation Tools needed for licensing ? Assuming you are using Windows - have you installed Sketchup properly ? Double-clicking the installer's exe file to 'Run' it is not enough, even if your user account has admin powers - doing so can cause unpredictable issues, often around permissions and file access. It can be repaired without needing to re-install SketchUp - do the following... It will leave any installed files etc unaffected... Close SketchUp. Find its installer exe file - usually in your Downloads folder [down load a new copy if you no longer have it]. Select the exe file's icon, right-click > context-menu > Run as administrator When prompted choose Repair. When it finishes restart SketchUp. Any improvement ?