@rich o brien said:
Can you explain what the issue is? From our end it works
I'm not able to enter my VAT-ID in the shop to purchase without VAT. I contacted the support and got this response:
"The only way for this to work is to make the purchase with a PayPal business account which is set up differently than an individual's PayPal account and so the VAT would not have been applied."
I don't have a paypal business account (needs a separate bank account). And i never had any problems purchasing software using my normal VAT-ID.