@rparsons said: I currently use Sketchup 2018 although I am up to date with the maintenance program. I just downloaded 2020-2 and installed but I do not have an email giving me the serial number and authorization. Where do I get that info? Thanks in advance. Ron Try the SketchUp license manager.

KrisM... that is it. Thank you very much!

Hope I'm not teaching how to suck eggs but if you run this utility with all your devices connected, it should give you the latest info on driver compatability in Windows 7. It helped me a great deal.