@tig said:

Because of the scant contents of that folder it must be the VirtualStore 'tree' - expand the path in the top-bar and you'll see it includes 'VirtualStore' - NOT 'Program Files'...

Fix your Plugins folder's permissions to FULL read/write, clear the VirtualStore folder and then reinstall the Lib, and you should avoid these problems thereafter...

Thank you so much Master TIG... i think my sketchup program works fine now.
But i'm curious where can i find the virtual store folder and how to clean it..

@tt_su said:

@pwilker said:

The same error is happening to me, can you help me troubleshoot?

"TT_Lib² detected that some of the files in SketchUp's plugin folder has ended up
in Window's Virtual Store. It happens because of insufficint permissions for the
plugin folder. Please move the files into the real Plugins folder."

There should be an Explorer window opening after that message that display the content of the Virtual Store. Notice the path of the folder - it's not the real Plugins folder.
Move the files to the real Plugins folder.

This is the screen cap of the window shows after the message and i click ok

which one is the real plugins folder?

please help me