@jcclow said:

Hey Rich...I posted the output from the Sketchucation plugin, any chance you can help free up those licenses from the machine I don't have anymore? Thanks

Can you get that device to least update to Sketchucation Tools 4.3.1?

We need to get you to a point where you can at least manage a device yourself. Your output has 4.2.9 and and older license system.

Once that's sorted email support@sketchucation.com and we can look at the rest.