@zhulaojianke said:

@aarondietzen said:

Hi Tony,
TIG has pretty much covered this. Sandboxie prevents our software from authorizing.

Sorry!

I have reinstall win7 and reinstall sketchup and buildedge,
I have uninstall sandboxie and it can run well, but when I input my serial number, it reply "Activation not allowed"! Anyone can help me?

If you have removed the sandbox tool, the best bet is to uninstall and reinstall BuildEdge PLAN. If you need a hand with this, the best plan is to contact our Help Desk at http://www.buildedge.com/support

They will be able to walk you through the steps of reinstalling and get you back up and running.

Thanks!
Aaron