@unknownuser said:
then perhaps you are on Vista without Admin rights and the system has shunted them into a compatibility sub-folder ?
I found this an unexpected Vista issue with SU for components and templates, but I think from his profile he is using XP which should not be an issue (providing he has not setup different user accounts with different permissions).
I wonder if he is using the 'save as' in the component browser to save it to his own directory outside of the SU Components folder (in program files), and is not then either moving the directory into the SU components directory, or not loading it as an external library.