The problem I'm having is when I select get model, the window opens but its blank except a few lines and a blue line at the bottom, and its not connecting to 3d warehouse.

@dave r said:

What operating system? What SketchUp version? Help us help you. Please complete your profile.

Sorry about that... Windows 7 Sketchup Pro 2013

For some reason I get error when I start the plug-in. Everything else works, but it will not load the fonts. I get a java error is in the TT Lib2 in the webdialog/base.js It says that Unable to ger property "count" of undefined or null reference. Line 115 Char 9

Is anyone else experienced that, and if there a fix for it?

Thanks!

@gaieus said:

Hi Greg,

I remember having the same issue in the past. It was some plugin(s?) that caused it. Try to remove all your custom plugins (that you installed) and move them back one by one (or move half of them back than half of the rest again) until you see which one causes it.

It doesn't do any harm though so if there is no fix, still no problem.

Thank you Gaieus, I will try doing that.

I am not sure where to post this I am new here, but I have a question about ruby console...For some reason in my windows tab in Sketchup 8 I have 3 Ruby Console's tabs. How can I remove the 2?