Kenny / Stuart,
I'm sorry to hear that you guys are having a few problems.
Firstly (Stuart) your question has now been answered on our forums.
Secondly (Kenny) VE-Ware works by installing into the Google 6 or 7 (we support this too) Plugins directory - it may be worth initially checking that this has been installed correctly. Can i ask a favour that you log this problem on our Forum - so once we resolve the issue - it can be used as a reference for others?
The forum is located: http://forums.iesve.com/
We have also released the second public Beta with support for components and groups. This can be downloaded from: http://www.iesve.com/content/default.asp?page=s181
Click here http://www.iesve.com/downloads/beta/SU7-IESVE-Terrain/SU7-IESVE-Terrain.html for groups / terrain modelling / Google Earth connection video.
Click here http://www.iesve.com/downloads/beta/SU7-IESVE-ConCompare/SU7-IESVE-ConCompare.html for a quick movie of the basic process of analysing design options from the Sketchup plugin.
These movies are silent, and uncaptioned at the moment. Over the next day or two, we’ll probably add captions.
Click here http://www.iesve.com/content/mediaassets/pdf/Sketchup-Plugin-Beta2-Features.pdf for a list of new features in Beta 2.