@tt_su said:

@blippy said:

Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

The BugSplat dialog has a button to Send. And a textarea to enter description.

That hasn't been my experience of BugSplat. Whenever SU has crashed I've only been aware of BugSplat when I cycle through my open apps (squiggle-tab) and the BugSplat icon (very cute btw) is in the list. When I select it there is no dialog or text box, just the generic OSX menu with zero functionality - certainly nothing like what you describe.

@dave r said:

Here's most of what you need to know about using layers in SketchUp.
http://help.sketchup.com/en/article/38572

Ah, very nifty. Thanks again!!

@box said:

You have raw geometry on the wrong layer.
Move it to layer0 and your model will work.

Ooooh... and there was I wondering just last night what all this layer business is about in sketchup! Obviously I can have a dig to find out more, but if you are able to point me to a nice SU Layers 101 I'd appreciate it. And hopefully it will tell me how to move raw (as opposed to cooked?) geometry!!

This process is proving far more educational than I imagined

@tt_su said:

Did you submit the BugSplat? If you did - and provided some description, name or email, then I can use that to look it up and perhaps get any idea of where it crashed.

(In general, please submit any BugSplats - even the ones you have sent before. For first time crashes, please include some info about what happened prior to the crash.)

Oh, ok, I didn't realise there was any action I could do - certainly no menu items or submit reportbuttons that I noticed... is there a log I can post that would be helpful?

@tt_su said:

Do you get the BugSplat dialog or the Apple crash dialog?

Oh, Hi - I was getting both.

Wow - thanks Fredo!! That all seems to be behaving itself now. Yes, I've tried Thomthom's CleanUp - but I couldn't detect any improvements with it - although that may have more to do with me having little idea of what to expect/look for. I've been trawling the plugin world fairly intensively trying to find something that would work and your magical Edge Inspector was the closest I got to a solution. So, many thanks for your plugin(s), and many thanks for being generous enough to also help me individually with my problem. I'm sort of a little bit glad I managed to inadvertently given you a challenge that made it all a little more worth while (hopefully)

Thanks again!

Ah! That explains it. Thanks.

Test... my reply and upload don't seem to have materialised.

Thanks for the help guys. I've spent the morning removing all the other plugins to see if there was a clash - but to no avail, so it is helpful for you to have zoomed in so quickly on the model as the problem. I scaled it up by 100 and ran the tool - at first it didn't detect any gaps, but then I bumped the threshold up to it's max and it only picked up 3 or 4, which seemed good enough to test. But just as the fix was nearly finished and my hopes were soaring - Bug Splat!!

Here's the model, which is still just a 2D jobby at this stage - one I'm slowly (?) growing to hate

Thanks again for such quick, pertinent, friendly suggestions.

The horror... the horror...

Hi, maybe this should be in the newbie forum, but I figured here would be a smidge more specific.

I've been going through hours of grief trying to convert an .ai image into a 3D object. I ended up converting it to .dxf successfully (eventually!) and get the basic 2D shapes into SU without any problems. However I've had untold horrors once I push/pull everything into different heights with various faces being reversed or not in a seemingly random way. I figured there must be tiny gaps, so started Welding all the edges but that became incredibly time consuming. Then I stumbled on Fredo6 Edge inspector which beautifully put lovely pink circles (polygons?) around all the gazillions of non-welded gaps (?) that I was trying to fix.

However, whenever I choose FIX, the whole thing crashes: KERN_INVALID_ADDRESS at 0x00000000e2116abe

I'm on a MacBook Pro running OSX 10.9.4 with SU Pro 2014 (14.0.4899). It makes no difference if I select a small area - say a single shape - and run the fix on it, it still crashes. I then tried to use the Joint Push/Pull tool to see if that would skin the cat slightly differently, however then it crashes with a similar Kernel error.

The extrude push/pull has better manners and just throws the following error without killing SU:

Date: 04-Sep-14 00:38:53
An error occurred in Extrude Push Pull
Error in generation of the geometry

undefined method `smooth?' for nil:NilClass

JointPushPullGeometry.rb:: 1107 -- block in geometry_coplanar_edges_overhang
JointPushPullGeometry.rb:: 1105 -- each
JointPushPullGeometry.rb:: 1105 -- each_with_index
JointPushPullGeometry.rb:: 1105 -- geometry_coplanar_edges_overhang
JointPushPullGeometry.rb:: 354 -- block in geometry_robot_erase_coplanar_edges
JointPushPullGeometry.rb:: 352 -- each
JointPushPullGeometry.rb:: 352 -- geometry_robot_erase_coplanar_edges
JointPushPullGeometry.rb:: 214 -- robot_call_action
JointPushPullGeometry.rb:: 177 -- geometry_robot_exec
JointPushPullGeometry.rb:: 160 -- geometry_robot
JointPushPullGeometry.rb:: 75 -- block in geometry_execute
Lib6Operation.rb:: 317 -- call
Lib6Operation.rb:: 317 -- step_geometry
Lib6Operation.rb:: 278 -- block in yield?
-e:: 1 -- call

Any and all help gratefully received!