Hi there,

here is my situation
Recently, I am using Sketchup Pro 2014.

I have issue with warehouse, so yesterday i install Sketchup Make 2016 just to use the warehouse feature.

when i want to open a file, i will be give 2 choice which are Sketchup 2014 and Sketchup 2016.

I run as administrator and manage to open with Sketchup 2014. No issue here

Today, I upgrade to Sketchup Pro 2015. Before upgrading, i freshly uninstall Sketchup Make 2016 to avoid complication.

I freshly install Sketchup Pro 2015 and Sketchup Pro 2014 side by side.

here rely the problem

when want to open sketchup file, the Sketchup 2016 remain eventhough have fully uninstall it

i have google though about right click context menu and download few software to remove the menu,

however it is not been detected by the software

ANOTHER ISSUE FOUND :

1. When using Sketchup Pro 2015 and i hit the 'X' mark to close, no prompt for save appear

2. When open a file using Sketchup Pro 2015, it said that the file is locked. can only open on Read-Only mode.

hence, right now i am abandone Sketchup Pro 2015 and revert to Sketchup Pro 2014.

additional info, reason why i did not uninstall Sketchup Pro 2014 is i have not figure yet the step to transfer Vray with license into Sketchup Pro 2015.

@dave r said:

Try updating Internet Explorer and clear the temporary internet files.

As for downloading directly from the web, choose the version you need to suit the SketchUp version.
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thanks Dave for fast reply

For your information, i have update my Internet Explorer. I already clear the temporary internet files.

The warehouse then can be open, but after few trial, it cannot connect to the webpage again.

thanks for the tip of choosing the version, I am unaware of that features since i normally download at the main page
i will download from the webpage as optional

FYI

another workaround i did is installing Sketchup Make 2016, just to use the warehouse from the program. but for that, i need to save the file as Sketchup 2014. I cannot directly copy and paste

ETC:

i did notice that Sketchup 2016 64bit can preview the file, which cannot be done on Sketchup 2014

Hai there,

I am BsY, have issues with Sketchup 2014.

sometime when i open 3d warehouse from Sketchup,

the window appear like normal but when i input phrase for searching,

the window become blank and no result appear.

my workaround is i open a new sketchup file just to browse the warehouse
i cannot download from google web warehouse, as the downloaded file can only be opened by using skethchup 2015 (my version is 2014)