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    Disappearing Sandbox-MAC

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • mariochaM Offline
      mariocha
      last edited by

      @chris fullmer said:

      So is it common that the DC, Sandbox, Advanced Camera tools, and Photo textures toolbars always turn themselves off on your macs?
      Chris

      Hi Chris, for me it's been like that for a quite while now, and today still on 3 different Macs. 😞
      I will try and ask around other Mac users.
      In fact, all ruby extensions show this behaviour here.
      For my main ones, I play with the "toolbar" code (adding ##) in the ruby script until they always stay on.

      %(#008000)[Mario C.
      Every rule has exceptions, but some.]

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      • Chris FullmerC Offline
        Chris Fullmer
        last edited by

        Very interesting Mario and Jeff. There is a good example between the two of you, Mario has all his ruby toolbars close every time he closes SU, Jeff does not. I can't see it either, but we keep getting reports of it from users and developers. At this point, we can't figure out how to make it reproducible and I'm having a hard time tracking it down. Driven has done some good background investigation into it, as it affects him as well. But so far it is still eluding us 😞

        Lately you've been tan, suspicious for the winter.
        All my Plugins I've written

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        • pbacotP Offline
          pbacot
          last edited by

          Jeff,

          That issue with the windows seems the most important and annoying. I use two monitor setups and I realize there's not a lot to be done without Apple stepping in, but when they get pushed about the monitor change--if they'd just stick together. I always want the entity window at top--the rest I have given up keeping a standard order and just sort them every session as I need them. At least SU nicely re-sizes the work space window to accommodate the dialog position when you place them against the side. I have other apps that can't do that.

          Peter

          MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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          • mariochaM Offline
            mariocha
            last edited by

            Yes, those SU toolbars are always off at start. (ruby extensions)
            But the toolbars of added plugins are always on OR off, until I play with the script.
            For instance LIghtUp and Subsmooth are always ON, but
            Fredoscale, Keyframe Animationand TOS are always OFF,
            to name just a few.
            There are a lot of different ways of coding the toolbar display in the scripts out there.

            Updt: Even Fredo's newly updated plugins still are off at launch. Maybe this has to be settled with somebody at Apple.

            Updt: Looks like a Toolbar last_state is always set to 0 at launch. Is it possible that the TB (or it's variable) is recreated at each launch ? I'm no coder ... 😳

            p.s.: Let's stick to the floating toolbars for now.
            And address the mac top toolbar later since the problem is half solved (by opening a new window).

            %(#008000)[Mario C.
            Every rule has exceptions, but some.]

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            • mariochaM Offline
              mariocha
              last edited by

              Here is, hopefully, another clue.
              The toolbar of Flattery is always on,
              and that of Mirror is always off.

              Ckeched with a friend, he has same trouble.

              Could it be in there ? User/Library/Saved Application State


              snapshot.png

              %(#008000)[Mario C.
              Every rule has exceptions, but some.]

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              • jeff hammondJ Offline
                jeff hammond
                last edited by

                @mariocha said:

                Could it be in there ? User/Library/Saved Application State

                nah.. that's where osx stores the last state of an application in case you reboot or a crash / power failure... the apps will open back up with the same files open etc..

                it would be in your preferences .plist

                user/ library/ preferences/ com.google.sketchup(version).plist

                all the possible toolbars will have an entry: SketchUp.Toolbars.Curviloft.Visible then a string type 1 for on or 0 for off

                with su2013, the plist is:
                user/ library/ preferences/ com.sketchup.SketchUp.plist

                that one has a single expandable entry called Toolbars.. all the possible toolbars are listed under this single entry then a number type 1-on 0-off

                dotdotdot

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                • jeff hammondJ Offline
                  jeff hammond
                  last edited by

                  fwiw, you can close sketchup then trash (or move) your preferences .plist then relaunch su..

                  sketchup will create a new one upon relaunching but it will act as if it's the first time you installed it (i.e.- everything reverts to default).. all of the toolbars should be visible upon this first launch (stacked on top of each other in the top left corner)

                  move it to the desktop then relaunch sketchup.. if it fixes the problem then great.. if not, trash the new one then put the old .plist back in there so you don't have to set everything up again.

                  dotdotdot

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                  • mariochaM Offline
                    mariocha
                    last edited by

                    Hi Jeff,
                    I did more than trash de prefs, I deleted all the app and its files (with an app delete soft).
                    Re-installed, only Solar North is visible at first launch, but then no more. And same bug for other palettes.
                    Looked at the com.sketchup.SketchUp.plist file, all toolbar integers are set to 1, indeed.
                    But do you mean that you do not have this bug on your OS X?

                    %(#008000)[Mario C.
                    Every rule has exceptions, but some.]

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                    • jeff hammondJ Offline
                      jeff hammond
                      last edited by

                      @mariocha said:

                      But do you mean that you do not have this bug on your OS X?

                      right.. all is functioning normally* on my computers (a macpro and a mbp).. 10.7 on the mp & 10.8 on the mbp..
                      su 8 pro and sketchup make2013 on both

                      *normal meaning the toolbars remember their on/off state between sessions (except for a few due to the ruby writer's coding- skindigo, profile builder, sds, perp face tools)

                      dotdotdot

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                      • mariochaM Offline
                        mariocha
                        last edited by

                        @unknownuser said:

                        right.. all is functioning normally* on my computers (a macpro and a mbp).. 10.7 on the mp & 10.8 on the mbp..
                        su 8 pro and sketchup make2013 on both

                        Oh ! I did not realized that. I thought you also had the problem.
                        Mountain Lion ? 10.8.5 ?

                        %(#008000)[Mario C.
                        Every rule has exceptions, but some.]

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                        • jeff hammondJ Offline
                          jeff hammond
                          last edited by

                          @mariocha said:

                          Oh ! I did not realized that. I thought you also had the problem.
                          Mountain Lion ? 10.8.5 ?

                          no, no problem here.. and apparently the su team can't reproduce it either.

                          im on 10.8.4 but .5 was just released so i'm assuming you had the problem with earlier version on mLion as well.

                          just out of curiosity, what do you have the gatekeeper preference set to? (System prefs -> Security & Privacy -> General )

                          Allow applications downloaded from
                          ?

                          mine is set to 'Anywhere'

                          dotdotdot

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                          • mariochaM Offline
                            mariocha
                            last edited by

                            yes on 10.8.4 as well.

                            "Allow applications downloaded from" is set to -Mac App store and identified devs..
                            euh.. why ❓

                            %(#008000)[Mario C.
                            Every rule has exceptions, but some.]

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