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    Error AOC with Round Corner Plugin

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    • S Offline
      ShlomiGondabi
      last edited by Rich O Brien

      Hello,
      I have a Round Corner license. Before I Uninstalled SketchUp 2025, I released the license.
      I installed SketchUp 2026 and after I installed the round corner plugin (V3.4a), when I try to activate it, I receive an error message (attached).
      What am I doing wrong?!

      Error.png

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        Did you follow the prompt and delete the signature and restart SketchUp?

        Download the free D'oh Book for SketchUp πŸ“–

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        • S Offline
          ShlomiGondabi
          last edited by

          Yes, I did. I deleted the Signature file, restarted Sketchup, downloaded the signature file, but the problem remain the same....

          fredo6F 1 Reply Last reply Reply Quote 0
          • S Offline
            ShlomiGondabi
            last edited by

            My computer name was changed before I installed Sketchup 2026, could that be the reason?

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            • fredo6F Offline
              fredo6 @ShlomiGondabi
              last edited by

              @ShlomiGondabi said:

              Yes, I did. I deleted the Signature file, restarted Sketchup, downloaded the signature file, but the problem remain the same....

              What do you mean by 'downloaded te signature file'?

              Once you delete the signature file, the licensing system will recreate it automatically with the correct machine identifiers.

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              • S Offline
                ShlomiGondabi
                last edited by

                Maybe I miss something. What is the correct process to delete the signature file?

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                • fredo6F Offline
                  fredo6
                  last edited by

                  Just delete the file.

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