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    Crash after pressing Manage License

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    • T Offline
      teppi_edmund
      last edited by

      Re: Sketchucation Tools 4.4.1

      I have the problem that sketchUp will quit itself after pressing Manage License or SCFLicense: Global Status, I have try reinstall SU2024 to 2021 with different SketchUcation version still got same result, anyone solve this issue before?
      Screenshot 2025-01-15 114834.png

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

        Download the free D'oh Book for SketchUp πŸ“–

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        • T Offline
          teppi_edmund
          last edited by

          Screenshot 2025-01-15 121714.png

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          • TIGT Offline
            TIG Moderator @teppi_edmund
            last edited by

            @teppi_edmund

            Before Rich comments... read the final line - There is a SCFLicense directory, BUT the Signature File is absent [aka missing].
            Have you saved the license file[s] onto your computer is a logical location - like a subfolder in your Documents folder...
            You then need to Manage and activate these...

            TIG

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            • T Offline
              teppi_edmund
              last edited by

              Screenshot 2025-01-16 105514.png

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              • TIGT Offline
                TIG Moderator
                last edited by TIG

                Why have you just posted another report-output - showing a slightly older version of LibFredo6 [which shouldn't cause an issue anyway!] and fewer installed Fredo6 extensions ?
                Another computer ?
                AND see how it still shows the SCFLicense directory exists, BUT the Signature File is 'absent'
                Have you done anything to download, save and activate any licenses ??

                TIG

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by TIG

                  @teppi_edmund

                  Can you visit https://sketchucation.com/webshop/my-licences.php and download license files to your device

                  Open SketchUp

                  Go to Tools > Fredo Collection > Fredo Scale > License...

                  Click Activate and use your Fredo Scale license file

                  Report back result

                  Download the free D'oh Book for SketchUp πŸ“–

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