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    Fredo Scale Gone

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
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    • K Offline
      Keniff
      last edited by

      Hi All, Having an issue with Fredo Scale. I upgraded my Pro install to 2023, don't know if it's related.
      When using FredoScale for the first time since I get a message saying my license has expired. When I go to manage my license I get another message saying I have to have Extension Store 3.1 In Extension Manager in SU it says I have 4.3.1? I tried reinstalling this but nothing seemed to happen except now I don't even have a menu for FredoScale and I can't find it anywhere. Extension Manager says I have Fredo Scale installed so it looks like there is an issue with the license. How do I reactivate my license???????

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Do you have Libfredo installed?

        If you go to Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu in SketchUp can you copy/paste text into your reply?

        Download the free D'oh Book for SketchUp 📖

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        • K Offline
          Keniff
          last edited by

          @rich o brien said:

          Do you have Libfredo installed?

          If you go to Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu in SketchUp can you copy/paste text into your reply?

          Sorry I don't fully understand what you are asking? If I do as you say I end up at a webpage on SketchUcation for LibFredo.

          I believe I have LibFredo installed. Here is a screen grab:


          LibFredo Capture.jpg

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            Great, can you now run this menu command...

            https://i.imgur.com/b7F4sV0.png

            In the dialog that opens please select all the text and copy/paste into your reply

            https://i.imgur.com/q2hLVcW.png

            Download the free D'oh Book for SketchUp 📖

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            • K Offline
              Keniff
              last edited by

              Thanks for the reply. When I go to the location you show my screen is slightly different (I'm on iMac. I think it's in my profile???) I'll upload a screen grab. When I select the option I have I get taken to a SketchUcation web page for LibFredo


              Fredo Screen grab.jpg

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              • TIGT Offline
                TIG Moderator
                last edited by

                Your LibFredo is well out of date [v12.4a shows in that menu screen-shot].
                The current one is v14.2a
                https://sketchucation.com/pluginstore?pln=LibFredo6
                Install that, restart SketchUp and the submenu should look more like Rich's...
                Then copy/paste the report as Rich requested

                TIG

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                • K Offline
                  Keniff
                  last edited by

                  Hi TIG, thanks for the info. I may be missing something here,but once I've downloaded the RBZ for that version of LibFredo I can't seem to install it. Not from SU Extension Manager or SketchUcation Extension Manager or even by double clicking it. In SU extension manager the option to update is greyed out.

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    The Sketch Extension Manager will not update extensions obtained from SketchUcation.
                    However, if you download an Extension's RBZ from our PluginStore you can use the SketchUp Extension Manager's dialog button [bottom-right] to install it - find the RBZ and it is installed.

                    Alternatively if you have the SketchUcation Toolset installed - which you do, because it also provides the licensing setup for Fredo's extensions - the ExtensionStore³ dialog lets you auto-install extensions, sidestepping the RBZ download altogether, and later on it will remind you that updates of your files are available too...

                    For many of Fredo's extensions you need the latest version installed, and a recent LibFredo, and the SketchUcation Toolset [for the licensing setup...

                    TIG

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                    • K Offline
                      Keniff
                      last edited by

                      @tig said:

                      The Sketch Extension Manager will not update extensions obtained from SketchUcation.
                      However, if you download an Extension's RBZ from our PluginStore you can use the SketchUp Extension Manager's dialog button [bottom-right] to install it - find the RBZ and it is installed.

                      Alternatively if you have the SketchUcation Toolset installed - which you do, because it also provides the licensing setup for Fredo's extensions - the ExtensionStore³ dialog lets you auto-install extensions, sidestepping the RBZ download altogether, and later on it will remind you that updates of your files are available too...

                      For many of Fredo's extensions you need the latest version installed, and a recent LibFredo, and the SketchUcation Toolset [for the licensing setup...

                      Great! Got there.

                      Here's the copy:

                      Fredo6 Plugins Information on 2023-11-03 13:56:25 +0000

                      • Platform: x86_64-darwin21 - Ruby: 2.7.7
                      • Sketchup: 23.1.341
                      • LibFredo6: v14.2a
                      • LibFredo6 Binary loaded
                      • Sketchucation ExtensionStore: 4.3.1
                      • SCFLicense: v6.1a - 72
                      • Fredo6 Plugins

                        FredoScale v3.5a
                        FredoTools v3.2d
                        ToolsOnSurface v2.4a
                        TopoShaper v2.3b

                      • SCFLicense directory present

                        Signature File: absent

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                      • K Offline
                        Keniff
                        last edited by

                        Looks like that upgrade of LibFredo has done it. The tool palette reappeared and then when I went to use it I was able to reactivate my license.
                        Many thanks for your help y'all.

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