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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • S Offline
      soopia berry
      last edited by

      After purchasing the [ClothWorks] license, the registration fails and an error occurs.

      It's been 3 days since I bought it, but why isn't the reply email coming?

      I hope you solve it quickly.

      License registration not successfully

      my name: 수피아 베리 soopia berry


      20210618_224538.png

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      • A Offline
        Abhi_1234
        last edited by

        not even used 1 min licence expired rubbish

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        • Dave RD Offline
          Dave R
          last edited by

          @abhi_1234 said:

          not even used 1 min licence expired rubbish

          What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

          %

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          • G Offline
            Gábor
            last edited by

            @abhi_1234 said:

            not even used 1 min licence expired

            Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

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            • P Offline
              piazzadesign
              last edited by

              Hello,

              I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

              Please advise, thank you,
              Colleen

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              • A Offline
                Anne O Grady
                last edited by

                Hi There...

                I can help you.
                I have sent you an email from support@sketchucation.com.

                Regards
                Anne

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                • fredo6F Offline
                  fredo6
                  last edited by

                  @piazzadesign said:

                  Hello,

                  I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                  Please advise, thank you,
                  Colleen

                  Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                  FredoCorner - License before validation.png

                  In the dialog box, click on button Obtain License... This will link you to the purchase page

                  FredoCorner - Purchase page.png

                  Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                  Fredo

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                  • C Offline
                    CDRDA
                    last edited by

                    Hi There,

                    I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                    Just wondering what is going on here...

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Someone else with probably chip in...
                      As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
                      All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
                      Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
                      So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...

                      TIG

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        @cdrda said:

                        Just wondering what is going on here...

                        PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                        Since July 1st we have removed the VAT to UK.

                        Link Preview Image
                        404 - Page not found

                        Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                        favicon

                        (www.revenue.ie)

                        Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                        Download the free D'oh Book for SketchUp 📖

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                        • C Offline
                          CDRDA
                          last edited by

                          @rich o brien said:

                          @cdrda said:

                          Just wondering what is going on here...

                          PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                          Since July 1st we have removed the VAT to UK.

                          Link Preview Image
                          404 - Page not found

                          Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                          favicon

                          (www.revenue.ie)

                          Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                          Hi Rich,

                          Many thanks for that suggestion. As it turns out, I do use a VPN. The first time I tried paying it was set to Sweden, then I realised, but did not clear the browsers cache. Having done that, everything worked fine and I have now made the purchase. Must remember that for the future, cheers!

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                          • V Offline
                            VallviFly
                            last edited by

                            IMPOSIBLE activar licencia... estoy muy perdido, he hecho todo cómo indicais, pero no funciona, he seguido el hilo de otros casos pero tampoco.... ¿cómo lo soluciono?

                            Urgente

                            Gracias


                            Por favor, ayuda

                            1 Reply Last reply Reply Quote 0
                            • Z Offline
                              zigie
                              last edited by

                              All three seats in my license are in use, so I can't register my license.
                              Can you delete my license file registration details?


                              111.jpg

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                              • D Offline
                                dom10g
                                last edited by

                                Лицензия выдает ошибку! Что не так?

                                1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  @unknownuser said:

                                  License throws an error! What's wrong

                                  Update your Sketchucation Tools, clear your Edge cache

                                  Download the free D'oh Book for SketchUp 📖

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    demon51011
                                    last edited by

                                    Hi Fredo. I have a little problem. I bought your license. Everything worked out, there are 2 uses left. After a while, my SSD M2 died. I had to reinstall everything. I downloaded the sketch again, put your license, and I have 1 use left: ((and just recently my new SSD M2 died again. I had to change it to another one and now I install the sketch again. There is a license, but you cannot use it anymore. This is very not fair, physically I am still on the same computer. I feel sorry for the money spent, because I will no longer be able to license your product, just because my drives are failing. Is there anything you can do about it? I am very upset: (


                                    Sad.jpg

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                                    • D Offline
                                      Da1qtupu3d5
                                      last edited by

                                      I have to pay the license again if I format my pc

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                                      • Dave RD Offline
                                        Dave R
                                        last edited by

                                        @da1qtupu3d5 said:

                                        I have to pay the license again if I format my pc

                                        No you don't.

                                        Etaoin Shrdlu

                                        %

                                        (THERE'S NO PLACE LIKE)

                                        G28 X0.0 Y0.0 Z0.0

                                        M30

                                        %

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                                        • S Offline
                                          skuser259
                                          last edited by

                                          I Paid for a license for Fredocorner over 24 hours ago but have not been sent a download link. Can you help please?

                                          1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @skuser can you send an email too support@sketchucation.com?

                                            Also check your Spam folder just in case it went there.

                                            Download the free D'oh Book for SketchUp 📖

                                            1 Reply Last reply Reply Quote 0
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