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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • fredo6F Offline
      fredo6
      last edited by

      @dahlline08 said:

      I bought Basic Premium Plan and my user ID: 1277920.

      According to my paypal, I made the purchase at 10.58 today.

      There is a confusion.
      You subscribed to the Premium membership of Sketchucation.
      For plugins, mine and from other authors, you have to purchase them individually.

      For mine, go to their menu (say Tool > Fredo6 Collection > FredoSpline > License...) to get the dialog allowing you to go to the purchase page and then to validate the license on your computer.

      Fredo

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      • D Offline
        dahlline08
        last edited by

        Can you see, if I have bought FredoSpline now?

        1 Reply Last reply Reply Quote 0
        • fredo6F Offline
          fredo6
          last edited by

          @dahlline08 said:

          Can you see, if I have bought FredoSpline now?

          Yes. Did you receive the email from Sketchucation with the license file attached?

          1 Reply Last reply Reply Quote 0
          • A Offline
            adamgmace
            last edited by

            Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

            My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!

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            • fredo6F Offline
              fredo6
              last edited by

              @adamgmace
              Did you update to Sketchucation ExtensionStore v4.1.0?

              This upgrade of ExtensionStore is supposed to fix the problem.

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              • A Offline
                adamgmace
                last edited by

                You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

                AGM

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                • S Offline
                  soopia berry
                  last edited by

                  After purchasing the [ClothWorks] license, the registration fails and an error occurs.

                  It's been 3 days since I bought it, but why isn't the reply email coming?

                  I hope you solve it quickly.

                  License registration not successfully

                  my name: 수피아 베리 soopia berry


                  20210618_224538.png

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                  • A Offline
                    Abhi_1234
                    last edited by

                    not even used 1 min licence expired rubbish

                    1 Reply Last reply Reply Quote 0
                    • Dave RD Offline
                      Dave R
                      last edited by

                      @abhi_1234 said:

                      not even used 1 min licence expired rubbish

                      What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

                      Etaoin Shrdlu

                      %

                      (THERE'S NO PLACE LIKE)

                      G28 X0.0 Y0.0 Z0.0

                      M30

                      %

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                      • G Offline
                        Gábor
                        last edited by

                        @abhi_1234 said:

                        not even used 1 min licence expired

                        Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

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                        • P Offline
                          piazzadesign
                          last edited by

                          Hello,

                          I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                          Please advise, thank you,
                          Colleen

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Anne O Grady
                            last edited by

                            Hi There...

                            I can help you.
                            I have sent you an email from support@sketchucation.com.

                            Regards
                            Anne

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                            • fredo6F Offline
                              fredo6
                              last edited by

                              @piazzadesign said:

                              Hello,

                              I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                              Please advise, thank you,
                              Colleen

                              Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                              FredoCorner - License before validation.png

                              In the dialog box, click on button Obtain License... This will link you to the purchase page

                              FredoCorner - Purchase page.png

                              Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                              Fredo

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                              • C Offline
                                CDRDA
                                last edited by

                                Hi There,

                                I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                                Just wondering what is going on here...

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by

                                  Someone else with probably chip in...
                                  As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
                                  All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
                                  Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
                                  So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...

                                  TIG

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                                  • Rich O BrienR Online
                                    Rich O Brien Moderator
                                    last edited by

                                    @cdrda said:

                                    Just wondering what is going on here...

                                    PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                    Since July 1st we have removed the VAT to UK.

                                    Link Preview Image
                                    404 - Page not found

                                    Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                    favicon

                                    (www.revenue.ie)

                                    Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                    Download the free D'oh Book for SketchUp 📖

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                                    • C Offline
                                      CDRDA
                                      last edited by

                                      @rich o brien said:

                                      @cdrda said:

                                      Just wondering what is going on here...

                                      PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                      Since July 1st we have removed the VAT to UK.

                                      Link Preview Image
                                      404 - Page not found

                                      Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                      favicon

                                      (www.revenue.ie)

                                      Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                      Hi Rich,

                                      Many thanks for that suggestion. As it turns out, I do use a VPN. The first time I tried paying it was set to Sweden, then I realised, but did not clear the browsers cache. Having done that, everything worked fine and I have now made the purchase. Must remember that for the future, cheers!

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                                      • V Offline
                                        VallviFly
                                        last edited by

                                        IMPOSIBLE activar licencia... estoy muy perdido, he hecho todo cómo indicais, pero no funciona, he seguido el hilo de otros casos pero tampoco.... ¿cómo lo soluciono?

                                        Urgente

                                        Gracias


                                        Por favor, ayuda

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                                        • Z Offline
                                          zigie
                                          last edited by

                                          All three seats in my license are in use, so I can't register my license.
                                          Can you delete my license file registration details?


                                          111.jpg

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                                          • D Offline
                                            dom10g
                                            last edited by

                                            Лицензия выдает ошибку! Что не так?

                                            1 Reply Last reply Reply Quote 0
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