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    SCFLicense: Extension Licensing on Sketchucation

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    • K Offline
      kalrav
      last edited by

      I have purchased round corner license and download it but when i validate it, it shows this eoor message " Sorry - an error occured in the communication with sketchucation"

      I have installed sketchup 2022 in windows 7

      please help me for this.

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      • TIGT Offline
        TIG Moderator
        last edited by

        Please make sure you have the latest versions of the SketchUcation Toolset [>=v4.2.8] installed which includes the latest SCFlicense codes too.
        Also ensure you have the latest version of LibFredo installed.
        Restart after the installations to sync everything...
        If the problem continues please post the full error message, as it might contain other clues...

        TIG

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        • 1 Offline
          1colombo
          last edited by

          Installation is on mail libor. kristufek@seznam.cz, I'm logged into SU as 1colombo, Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
          Thanks


          screenshot1.jpg


          screenshot3.jpg

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          • 1 Offline
            1colombo
            last edited by

            Installation is on mail libor. kristufek[at]seznam.cz, I'm logged into SU as 1colombo, Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
            Thanks


            screenshot1.jpg


            screenshot3.jpg

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            • G Offline
              Gábor
              last edited by

              @1colombo said:

              ... Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
              Thanks

              Why do you need us to release seats on these plugins? You should be able to release these seats from Your SCFLicence plugin in your SketchUp.

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              • Dave RD Offline
                Dave R
                last edited by

                @1colombo said:

                Please release seats...

                Update to the current version of the Sketchucation Extension Store and you can release them yourself.

                Etaoin Shrdlu

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                • 1 Offline
                  1colombo
                  last edited by

                  ... unfortunately, that's not possible ... see screenshot... Thanks for your help in solving this problem.


                  screenshot4.jpg

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    You asked to release the seat for Round Corner.

                    @1colombo said:

                    Please release seats for RoundCorner

                    Your screenshot shows FredoCorner.
                    Screenshot - 5_23_2022 , 8_17_51 AM.png

                    Two different extensions and two different licenses. Your screenshot shows that FredoCorner is not licensed so there'd be no seats to release.

                    Etaoin Shrdlu

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                    • 1 Offline
                      1colombo
                      last edited by

                      I have the latest version 4.2.8.

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        @1colombo said:

                        I have the latest version 4.2.8.

                        Your screen shot shows no licenses for any of the extensions you want released.

                        Mine looks like this. Note there are licenses for both FredoCorner and Round Corner.
                        Screenshot - 5_23_2022 , 8_22_21 AM.png

                        What do you see if you click on My Licenses at Sketchucation?

                        Etaoin Shrdlu

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                        • 1 Offline
                          1colombo
                          last edited by

                          ...this will be displayed...


                          screenshot5.jpg

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            @1colombo said:

                            ...this will be displayed...

                            OK. So evidently you have licenses for Round Corner and the others but it appears you have yet to validate them. Download the licenses and then use the Validate button in the license manager.

                            Etaoin Shrdlu

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                            • fredo6F Offline
                              fredo6
                              last edited by

                              @1colombo said:

                              I have the latest version 4.2.8.

                              Again, there is no license registered for user 1colombo.

                              Could you PM me the username you have used.

                              Fredo

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                              • 1 Offline
                                1colombo
                                last edited by

                                To Dave R: I think we're going around in circles. Of course I did and the result can be seen in the screenshot...

                                To Fredo6: Hi, thanks for the response. I'm logged in under 1colombo (right now). I can see the licenses under that account, but I can't control them via SCF:Global Status. Would releasing the licenses help from your side? Maybe I could register them properly.

                                To Dave R and Fredo6: Thanks for your help.


                                screenshot6.jpg

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                                • 1 Offline
                                  1colombo
                                  last edited by

                                  Thanks for freeing up 1 spot in the JointPushPull license - it's running on this machine now. I hope it will work on the other PC, which I don't have here now. Please also the other licenses - RoundCorner and Fredoscale. Thanks for the help.

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                                  • fredo6F Offline
                                    fredo6
                                    last edited by

                                    @1colombo said:

                                    Thanks for freeing up 1 spot in the JointPushPull license - it's running on this machine now. I hope it will work on the other PC, which I don't have here now. Please also the other licenses - RoundCorner and Fredoscale. Thanks for the help.

                                    I released 3 seats for FredoScale and 1 seat for RoundCorner.

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                                    • 1 Offline
                                      1colombo
                                      last edited by

                                      Thank you for your help for releasing the licenses, everything is working fine now.

                                      I guess the problem arose when I switched to a new computer. I did uninstall SketchUp from the old PC, but before that I didn't remove the licenses for SCFLicence:Global status... in the SketchUp environment and then I had no way to remove it. Apparently the correct procedure is to remove the licenses from SCFLicence:Global status.... before uninstalling SketchUp. Or you could permanently give the option to remove the license from the web environment as well at https://sketchucation.com/webshop/my-licences.php.

                                      Special thanks to Fredo6 for your work for SketchUp. I've worked extensively with the program for over 15 years and your plugins have saved me many a working night.

                                      ...translated with http://www.DeepL.com/Translator...

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                                      • B Offline
                                        Big_Boss
                                        last edited by

                                        Hi everyone
                                        I want to buy Fredo6 Bundle 2022 - 8 add-on pack, but I cannot make transactions because PayPal is not used in my country. How can you help me with this?

                                        I really need all the plugins in this package that I have been using for years.

                                        Please develop another payment method, or find a solution to this problem.

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                                        • G Offline
                                          GeoffG
                                          last edited by

                                          I'm having an issue with validating my license from following the instructions, when I try to do so I get a error message that reads: "Error in the License Validation--Response from Sketchucation: To activate this license, please upgrade to the latest version of SketchUcationTools (SketchUcation - ExtensionStore)."

                                          I've updated/upgrades all things SketchUcation but the license still won't validate.

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                                          • G Offline
                                            Gábor
                                            last edited by

                                            @geoffg said:

                                            ...I've updated/upgrades all things SketchUcation but the license still won't validate.

                                            Have you restarted SketchUp after the update?

                                            If yes and you still get the error message - it shows your upgrade hasn't been fully successful. Could you please download the latest SketchUcation Tools from https://sketchucation.com/pluginstore?pln=SketchUcationTools ? Then go to your plugins folder (C:\Users\username\AppData\Roaming\SketchUp\SketchUp XXXX\SketchUp\Plugins) and erase the SketchUcation folder and the SketchUcation.rb file from there.

                                            Then install the downloaded plugin. restart SketchUp and activate your licence.

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