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    SCFLicense: Extension Licensing on Sketchucation

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    • K Offline
      kejhamartin
      last edited by

      Hello.

      after a while the plugin will write me that the license has expired. I am forced to re-insert the activation file but this will exhaust the maximum number of seats. could any solution be found please for this problem? Thanks

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      • D Offline
        dahlline08
        last edited by

        HELP! FredoSpline license does not work.

        I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

        When I follow the PDF, then I'll have to pay again 15 dollars for a license.

        What to do?

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        • fredo6F Offline
          fredo6
          last edited by

          @dahlline08

          @dahlline08 said:

          HELP! FredoSpline license does not work.

          I have not received any email but apparently, a license is on my computer but when I try to validate it, I receive a message (msg_validation_error Request to Sketchucation = ERROR_FO8 )

          I do not have traces that you purchased a license for FredoSpline as dahlline08 (actually of any of my paid plugins). Did you go through the purchase of FredoSpline and if so, when?

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          • D Offline
            dahlline08
            last edited by

            I bought Basic Premium Plan and my user ID: 1277920.

            According to my paypal, I made the purchase at 10.58 today.

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            • fredo6F Offline
              fredo6
              last edited by

              @dahlline08 said:

              I bought Basic Premium Plan and my user ID: 1277920.

              According to my paypal, I made the purchase at 10.58 today.

              There is a confusion.
              You subscribed to the Premium membership of Sketchucation.
              For plugins, mine and from other authors, you have to purchase them individually.

              For mine, go to their menu (say Tool > Fredo6 Collection > FredoSpline > License...) to get the dialog allowing you to go to the purchase page and then to validate the license on your computer.

              Fredo

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              • D Offline
                dahlline08
                last edited by

                Can you see, if I have bought FredoSpline now?

                1 Reply Last reply Reply Quote 0
                • fredo6F Offline
                  fredo6
                  last edited by

                  @dahlline08 said:

                  Can you see, if I have bought FredoSpline now?

                  Yes. Did you receive the email from Sketchucation with the license file attached?

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    adamgmace
                    last edited by

                    Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

                    My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      @adamgmace
                      Did you update to Sketchucation ExtensionStore v4.1.0?

                      This upgrade of ExtensionStore is supposed to fix the problem.

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        adamgmace
                        last edited by

                        You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

                        AGM

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                        • S Offline
                          soopia berry
                          last edited by

                          After purchasing the [ClothWorks] license, the registration fails and an error occurs.

                          It's been 3 days since I bought it, but why isn't the reply email coming?

                          I hope you solve it quickly.

                          License registration not successfully

                          my name: 수피아 베리 soopia berry


                          20210618_224538.png

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                          • A Offline
                            Abhi_1234
                            last edited by

                            not even used 1 min licence expired rubbish

                            1 Reply Last reply Reply Quote 0
                            • Dave RD Offline
                              Dave R
                              last edited by

                              @abhi_1234 said:

                              not even used 1 min licence expired rubbish

                              What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • G Offline
                                Gábor
                                last edited by

                                @abhi_1234 said:

                                not even used 1 min licence expired

                                Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  piazzadesign
                                  last edited by

                                  Hello,

                                  I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                  Please advise, thank you,
                                  Colleen

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                                  • A Offline
                                    Anne O Grady
                                    last edited by

                                    Hi There...

                                    I can help you.
                                    I have sent you an email from support@sketchucation.com.

                                    Regards
                                    Anne

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                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @piazzadesign said:

                                      Hello,

                                      I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                                      Please advise, thank you,
                                      Colleen

                                      Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                                      FredoCorner - License before validation.png

                                      In the dialog box, click on button Obtain License... This will link you to the purchase page

                                      FredoCorner - Purchase page.png

                                      Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                                      Fredo

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                                      • C Offline
                                        CDRDA
                                        last edited by

                                        Hi There,

                                        I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                                        Just wondering what is going on here...

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by

                                          Someone else with probably chip in...
                                          As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
                                          All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
                                          Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
                                          So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...

                                          TIG

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                                          • Rich O BrienR Online
                                            Rich O Brien Moderator
                                            last edited by

                                            @cdrda said:

                                            Just wondering what is going on here...

                                            PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                            Since July 1st we have removed the VAT to UK.

                                            Link Preview Image
                                            404 - Page not found

                                            Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                            favicon

                                            (www.revenue.ie)

                                            Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                            Download the free D'oh Book for SketchUp 📖

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