SCFLicense: Extension Licensing on Sketchucation

pep75

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

TIG

There was a recent report of similar issues, traced to a server-side issue.
This was fixed and affected licensees were issue new details.
However, these reports suggest that an issue still persists...

I'm sure the IT team are investigating and working on a fix !

ely862me

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

Gábor

@ely862me said:

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

When you go to your Extensions / SketchUcation / SCFLicence : Global Status what do you see? Are the plugins licensed?

Rich O Brien

I just validated your license on my system...

...how do you get it to fail? For me it works

Gábor

@ely862me said:

Round corner and FredoCorner work!
JPP works
Curviloft works
TOS works.

Curvizard and FredoScale I activated today also VisuHole and TopoShaper, and they are not working.

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

Could you please release the license one of the not working ones and re-activate, restart SketchUp and try again?

ely862me

Round corner and FredoCorner works
JPP works
Curviloft works
TOS works

Curvizard and FredoScale I activated today. Also VisuHole and TopoShaper, and they are not working.
Something happened from yesterday to today. What I activated today won't work!

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

ely862me

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Gábor

@ely862me said:

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Good to hear that it is working now. Could everybody with the same problem retry it now?

Gábor

@pep75 said:

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again?

Gábor

@serje89 said:

I have the same problem like ely862me

Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again and tell us the result?

Serje89

Work without restart. Thx!!!

Gábor

@serje89 said:

Work without restart. Thx!!!

Thank you for getting back with the good news.

ely862me

I released the license I reactivated and restarted Sketchup. Seems to be working!

Gábor

@ely862me said:

I released the license I reactivated and restarted Sketchup. Seems to be working!

Thank you very much for the good news. I hope it will stay so....

Rich O Brien

@ely862me said:

I released the license I reactivated and restarted Sketchup. Seems to be working!

I released the seats I had taken on your licenses for Fredoscale and RoundCorner. Cheers for helping us sort this out

ely862me

Hey, one working one is enough for me !
My pleasure!
Thank you!

numerobis

@rich o brien said:

@numerobis said:

So there must be a permanent connection to the internet?

Not really. Tools will work offline if you validated while online.

Yes, sure... but with the need to connect every 5-7 days, not knowing when exactly, it's almost permanent... I already experienced a non working FredoCorner for several times. Why such a short timeframe and not at least one month like SU?

Rich O Brien

@numerobis said:

Yes, sure... but with the need to connect every 5-7 days, not knowing when exactly, it's almost permanent... I already experienced a non working FredoCorner for several times. Why such a short timeframe and not at least one month like SU?

That's a query for Fredo. I've zero to do with license check frequency. That's the author's decision.

fredo6

Check is once a month, that is, once a month, you need to be connected to the Internet when you launch a plugin, in order to check the license. This is by plugin, so if you have many, the occurrences of check are multiple and not necessarily synchronized.

All this is done to let users manage their seat assignment from the Sketchucation 'MyLicenses' page (a functionality that we will open soon).