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    SCFLicense: Extension Licensing on Sketchucation

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    • C Offline
      ChrisTTSI
      last edited by

      Thank you πŸ‘

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      • B Offline
        benjfabrique
        last edited by

        Hello fredo6,
        I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

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        • TIGT Offline
          TIG Moderator
          last edited by

          @benjfabrique

          That error message shows an 'extension name mismatch'.
          It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
          Some users mistake the two.
          Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

          If the problem continues please report back with details of the extensions and any error messages etc...

          TIG

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          • A Offline
            arnold247
            last edited by

            I have fredo corner installed however the license does not allow it to enter.
            It gives me an error code: Error_F09

            I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

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            • TIGT Offline
              TIG Moderator
              last edited by

              Please read the preceding two posts...
              As I said that error message shows a discrepancy between the license and the extension's name.
              It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
              They are not the same thing.
              You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

              TIG

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @arnold247 said:

                I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

                Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

                Download the free D'oh Book for SketchUp πŸ“–

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                • N Offline
                  natejesus
                  last edited by

                  ---------------------------
                  SketchUp
                  ---------------------------
                  Error in the License Validation
                  
                  Request to Sketchucation: ERROR_A0B
                  ---------------------------
                  OK   
                  ---------------------------
                  

                  Why? ExtensionStore 4.3.1, the latest.

                  Why do you have such poor error messages? Write better code that explains what is wrong!

                  I hate your DRM. I want to use what I paid for! 😞 This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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                  • N Offline
                    natejesus
                    last edited by

                    Deleting this file made it work:
                    SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

                    How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      πŸ‘

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • C Offline
                        chakieee
                        last edited by

                        Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

                          We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

                          Download the free D'oh Book for SketchUp πŸ“–

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                          • N Offline
                            natejesus
                            last edited by

                            I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                            I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again. 😞

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              @natejesus said:

                              I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

                              Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

                              Download the free D'oh Book for SketchUp πŸ“–

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                @natejesus

                                Do what Rich advises...
                                However, your issue might relate to a mismatch between the Extension and License.
                                Fredo has two extensions - RoundCorner and FredoCorner.
                                They are different and need the matching license to work...
                                Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

                                TIG

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                                • D Offline
                                  danygico
                                  last edited by

                                  Hi fredo6
                                  After having formatted the pc for SDD problems I can't free these licenses

                                  RoundCorner
                                  Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

                                  Curviloft
                                  Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                  VisuHole
                                  Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

                                  I would really appreciate it if you can remove them
                                  Thank you

                                  1 Reply Last reply Reply Quote 0
                                  • K Offline
                                    kmatloc
                                    last edited by

                                    I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!


                                    Imagen1.png

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                                    • W Offline
                                      wlybe
                                      last edited by

                                      heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

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                                      • Dave RD Offline
                                        Dave R
                                        last edited by

                                        @wlybe said:

                                        heelp. can not activate my license for joint pushpull plugin.

                                        What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

                                        Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

                                        Etaoin Shrdlu

                                        %

                                        (THERE'S NO PLACE LIKE)

                                        G28 X0.0 Y0.0 Z0.0

                                        M30

                                        %

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                                        • Rich O BrienR Offline
                                          Rich O Brien Moderator
                                          last edited by

                                          Replying to both above...

                                          That error occurs when either software or hardware is stopping your device making a connection.

                                          Something like an antivirus app or similar related to your network security.

                                          If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

                                          Or disable the app and run the activation and then re-enable the app.

                                          On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

                                          Download the free D'oh Book for SketchUp πŸ“–

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                                          • M Offline
                                            manoamo
                                            last edited by

                                            Hi, I'm trying to "reset" license.

                                            because it says "License seats exceeded"

                                            but, I don't know how

                                            please help

                                            1 Reply Last reply Reply Quote 0
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