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    It's a web browser problem ???

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • P Offline
      pedrinalex
      last edited by

      Hello everyone, when trying to use "Extension Store", this sign appears.
      I already completely uninstalled Microsoft Edge. And that solution just doesn't work.
      Can someone help me, please?
      Beforehand thank you very much.

      Pantalla.jpg

      P.S
      The same thing happens to me with Idrawnics windows.
      (Before the last update of windows 10 2004, it had never happened to me)
      Totally blank

      MB ASUS x99M-WS, Xeon e5 2695 v3, 64 GB RAM 2400, 2x gforce gtx 1060, 1 SSDH 1 tb & 3 HD 1 TB c/u

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      • TIGT Offline
        TIG Moderator
        last edited by

        The ExtensionStoresup3 uses the older style WebDialogs for its dialogs - for backwards compatibility.
        These dialogs need Internet Explorer to make them.
        If [as you appear to say] you have 'uninstalled' Edge you've probably broken IE at the same time ?
        Although you might not use IE for your day-to-day browsing it is vital for SketchUp's correct functioning...

        Once you have IE set up you need to check your Internet Options [Control Panel].
        This should be set to use Medium/Low for Local-Security and in Advanced styles/control etc and scripts etc should be allowed to run unhindered.

        Because the dialogs are populated using javascript links between SketchUp and the dialog's HTML I suspect that the plugins-folders are not being listed in the dialog because the page's javascript is blocked... hence the 'security warning' ??

        TIG

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