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    Fredo plug-ins not working

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    • C Offline
      caespinosax
      last edited by

      @unknownuser said:

      Did you install SketchUp correctly? That requires right clicking on the downloaded installer and selecting Run as administrator.

      Yes, indeed when I installed SketchUp I did it as an administrator

      @unknownuser said:

      Do you install the correct version or Toposhaper?

      Yes, the correct versión of Toposhaper was installed. Now the versión I have is 2.6a

      @unknownuser said:

      Did you look in the Toolbars list for Toposhaper?

      The tool does not show in the toolbar

      @unknownuser said:

      Your profile says you are using SketchUp 2019 Free/Make. There is no such version. Please correct your profile.

      I have changed my profile according the suggestion

      The problem persists. In Attached image you can see an error in the tracking log

      Can you help me please?


      Error

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      • fredo6F Offline
        fredo6
        last edited by

        This seems to be a problem related to loading .so files (binary files) from the folder \AppData.

        Might be an issue with security of folders or security to load .so files from a program.

        In any case, I don't see what can be done, as this is under the control of Sketchup and Ruby settings.

        Could you check at least that the folder under /AppData/ have full permission for writing (this is the place where the binary file is copied for loading by Sketchup).

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        • G Offline
          Glenn at home
          last edited by

          In your log file it shows your user ID as "Dell Precision". Do you log into windows under this user name? If so that's a little weird or not what one usually sees. My Dell Precision has my user name and not a machine description. I mean, that could be how you log in but it just seems not the norm.
          Not sure if that helps but it just caught my eye. I'm running current version of Pro (did NOT right-click to install) and I installed TopoShaper this morning and it worked fine for me. I might fire my laptop up as it still has a copy of Make 17 on it or it did. Still might not help you 😞


          su log file.jpg

          SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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          • TIGT Offline
            TIG Moderator
            last edited by

            Although spaces in Windows user-names all possible they are not recommended...
            Here's the general guidance...

            @unknownuser said:

            Local user-names must be unique on a workstation.

            Global user-names must be unique throughout a domain.

            User-names must be no more than 20 characters in length.

            User-names cannot contain certain characters.
            Invalid characters include:

            : ; | = , + * ? < >

            User-names can contain all other special characters, including spaces, periods, dashes, and underscores. BUT it's generally NOT a good idea to use spaces in account-names.
            On some non-Windows NT systems, such as UNIX, spaces aren't valid in user-names
            and the user may have difficulty accessing these systems.

            TIG

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            • G Offline
              Glenn at home
              last edited by

              Maybe that was what was weird looking to me TIG.

              SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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              • C Offline
                caespinosax
                last edited by

                @unknownuser said:

                User-names can contain all other special characters, including spaces, periods, dashes, and underscores. BUT it's generally NOT a good idea to use spaces in account-names.
                On some non-Windows NT systems, such as UNIX, spaces aren't valid in user-names
                and the user may have difficulty accessing these systems

                Ok. Thanks for the suggestion. I have done the following:

                1. I changed the username to a single word
                2. I repaired the sketchup installation as administrator
                3. I changed the addresses of all folders in the Window> Preferences menu
                4. I uninstalled LibFredo6 and Toposhaper
                5. I have reinstalled following the recommendations of this forum

                Unfortunately, the Toposhaper plugin still doesn't work.

                Any other suggestions?

                Thanks in advance


                New tracking log

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  You might have some folders/files in the AppData path that are insufficient...

                  Ensure that SketchUp is closed...

                  Find the C:/Users/carlitos/AppData/ folder
                  Select its icon > right-click > context-menu > Properties
                  Security tab > Edit
                  For each of the Group/User names listed, in turn select it and ensure that FULL control is ticked...
                  These changes should trickle down through the files and subfolders etc...

                  Retry SketchUp...

                  TIG

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                  • G Offline
                    Glenn at home
                    last edited by

                    My spare laptop did not have Make 17 installed. I down loaded fresh Make 17 install and installed it. Installed current LibFredo and then TopoShaper. Restarted SU and all went well. Something on your end with your user preferences/user setup.

                    SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                    • C Offline
                      caespinosax
                      last edited by

                      @glenn at home said:

                      My spare laptop did not have Make 17 installed. I down loaded fresh Make 17 install and installed it. Installed current LibFredo and then TopoShaper. Restarted SU and all went well. Something on your end with your user preferences/user setup.

                      I have already done everything they have indicated, but still without results. Something that has partially worked is the following:

                      1. create a new administrator account in windows 10
                      2. Under this account I have run sketchup.
                      3. I have installed LibFredo6 and Toposhaper in said account
                      4. Everything works fine on the new account.

                      But I still don't know why in my main user account I still have errors

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        What is the username on your main user account?

                        When you installed SketchUp you should have been signed in with your main user account, right clicked on the downloaded installer and selected run as administrator. This is different than signing in as an administrator and installing the application.

                        Etaoin Shrdlu

                        %

                        (THERE'S NO PLACE LIKE)

                        G28 X0.0 Y0.0 Z0.0

                        M30

                        %

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                        • G Offline
                          Glenn at home
                          last edited by

                          @caespinosax said:

                          But I still don't know why in my main user account I still have errors

                          Has to be the way that account was setup (scratches head).

                          My only account on that laptop is admin and I had NO issues. It also runs the current Pro version with many plugins also with no issues.

                          SketchUp Pro 2024/2025 Dell XPS 8950 i9-12900K 64GB Ram RTX 3080

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                          • K Offline
                            kxngsavage
                            last edited by

                            so all my fredo6 extensions stopped working i have perpetual licenses but its still saying my free trial has ended i have the latest version of fredo lib and sketucation i'm getting error A0C ive deleted the scf's and re downloaded and restarted sketchup but nothing changes and im crunched for time rn so i really need some help im running 2021 btw


                            the error

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command and copy/paste the output here

                              Download the free D'oh Book for SketchUp 📖

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