Extension Manager Problems

Bob James · 5 Apr 2018, 13:47

SU Pro 2017
SU Pro 2018
Win 10

It makes no difference which of my three computers I use I consistently get error messages when I try to Update extensions. This has been a problem even back in Ver 2017.
I've worked around it by just re-installing, but I thought I'd give it one more try to get a resolution.

The current list of trouble makers is:
Vertex Tools
Trimble Connect
S4u-Slice
cleanup3
Advanced Camera Tools
Dynamic Components
Place Shapes Toolbar
TT_Lib2

Some examples:

To make it even more problamatic is with each failure to update I get the "Success" popup:

KrisM · 5 Apr 2018, 14:48

I have the exact same problem. Somethings broken. Not sure if this a Trimble problem or a Microsoft problem. Microsoft seems to break something every other update.

juju · 5 Apr 2018, 14:50

I have this from time to time, quite annoying.

It seems the best way to solve it is to download the relevant extensions manually (via a web browser such as Chrome or whatever it is you use) onto your machine and then install them using the Extension Manager.

TIG · 5 Apr 2018, 15:01

Re-installing the sup_... 'ShippedExtensions' can cause issues.
I recommend [re]installing them, then immediately [without restarting SketchUp] copying their RB and matching subfolder into the SketchUp...ShippedExtensions folder.
This means that if SketchUp ever decides to re-copy these into Plugins, then you won't get the old version back !

Bob James · 6 Apr 2018, 05:08

@tig said:

.... copying their RB and matching subfolder into the SketchUp...ShippedExtensions folder.
This means that if SketchUp ever decides to re-copy these into Plugins, then you won't get the old version back !

Then you've got to remember to keep the plugin folder and the ShippedExtensions folder synchronized ! More headache