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    Urasik Extensions | Lots of new extensions to check out Learn More

    ExtensionStore 3.0 popping up constantly

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    • P Offline
      pierrot78
      last edited by

      Hi,
      Something weird when using SU2017: every time I run it or load a model, I get the ExtensionStore 3.0 window popping up.
      It asks me to sign in using my sketchucation.com credentials (even if I'm already connected and logged in).
      If a try to log in from this wondow, I get an error "ERROR: Username or Password missmatch, please try again."
      How to get rid of this please?

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      • TIGT Offline
        TIG Moderator
        last edited by

        The clue is in the message.
        When you downloaded the SketchUcation toolset you did so as a member of SCF, using your name and your login 'password'.
        When you first use the SCF toolset you should be prompted to enter that name and password [i.e. exactly matching what you've entered when joining SCF].
        Assuming these match, they should then be stored on your computer, and thereafter it's reused so you won't be prompted unless you log-out of its dialog !

        You only need to login and password once in the dialog.
        The dialog is not directly connected to SCF at that point.
        Assuming you use the same name and password...
        Thereafter it should no longer prompt you for log-in details...

        TIG

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