Selection tool locks up the program (version 2016 make)
-
After install of this windows 10 update ---> "Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015438)" Selection tool becomes unresponsive as well as the scroll function.
Processor Intel(R) Core(TM) i5-3210M CPU @2.50GHz
installed memory (RAM) 4.00GB (3.89 GB usable)
System type 64 bit Operating System, x64-based processor
Intel HD graphicsno touch screen
I rebooted multiple times with no change.
Should I uninstall the update? or is this a known 2016 bug? I have never had a problem before today.
Update: uninstalled the windows update and back to normal.
-
Now that my 2016 is back to normal..what should I expect? Do I stop updating my computer/OS windows 10? Will Microsoft or Trimble make adjustments to fix the bug? Would 2017 be more usable to the Win 10 OS and it's updates?
Do I need to do something else? Bring it to some ones attention or perhaps some one on this site could at least comment on this since I took the time to inform them of this issue?
Who's "bug" is it anyway? Microsoft's...or Trimble'sCould it be a driver issue?
Surely I am not the only one having the issue. Or am I? Should I download the updates again and see if the bug persists? -
SU2017 users have recently started reporting huge slowdowns after a Windows security update was automatically installed in the last few days. Uninstalling the update fixed the problem. If you can prevent updates from installing automatically, that might be a good option at least for awhile. Maybe at some point there'll be an update to the update and you can go back to auto updates from Microsoft.
-
Problem solved!
-
Hi Dave, Yeah I was reading on the Trimble SU help forum and found out that even though a windows update utility says a graphics card driver is up to date..It still might not be...well mine wasn't. I am downloading the latest driver now. I will let you know how that works. I like to keep my computer updated. After I download the driver I will reinstall the windows update and let you know how it goes so you can pass it on. I haven't started using 2017 much (yet) because migration is such a pita.
-
Good deal.
-
Whats weird is I know I posted this in the bug reporting thread...and its now in the newbie thread...is some one trying to be funny?
-
It's not a SketchUp bug, though.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better đź’—
Register LoginAdvertisement