• Login
sketchucation logo sketchucation
  • Login
🤑 SketchPlus 1.3 | 44 Tools for $15 until June 20th Buy Now

Selection tool locks up the program (version 2016 make)

Scheduled Pinned Locked Moved SketchUp Discussions
sketchup
8 Posts 2 Posters 1.3k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    mics_54
    last edited by 22 Mar 2017, 00:35

    After install of this windows 10 update ---> "Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015438)" Selection tool becomes unresponsive as well as the scroll function.

    Processor Intel(R) Core(TM) i5-3210M CPU @2.50GHz
    installed memory (RAM) 4.00GB (3.89 GB usable)
    System type 64 bit Operating System, x64-based processor
    Intel HD graphics

    no touch screen

    I rebooted multiple times with no change.

    Should I uninstall the update? or is this a known 2016 bug? I have never had a problem before today.

    Update: uninstalled the windows update and back to normal.

    1 Reply Last reply Reply Quote 0
    • M Offline
      mics_54
      last edited by 22 Mar 2017, 16:38

      Now that my 2016 is back to normal..what should I expect? Do I stop updating my computer/OS windows 10? Will Microsoft or Trimble make adjustments to fix the bug? Would 2017 be more usable to the Win 10 OS and it's updates?
      Do I need to do something else? Bring it to some ones attention or perhaps some one on this site could at least comment on this since I took the time to inform them of this issue?
      Who's "bug" is it anyway? Microsoft's...or Trimble's

      Could it be a driver issue?
      Surely I am not the only one having the issue. Or am I? Should I download the updates again and see if the bug persists?

      1 Reply Last reply Reply Quote 0
      • D Offline
        Dave R
        last edited by 22 Mar 2017, 18:55

        SU2017 users have recently started reporting huge slowdowns after a Windows security update was automatically installed in the last few days. Uninstalling the update fixed the problem. If you can prevent updates from installing automatically, that might be a good option at least for awhile. Maybe at some point there'll be an update to the update and you can go back to auto updates from Microsoft.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

        1 Reply Last reply Reply Quote 0
        • M Offline
          mics_54
          last edited by 22 Mar 2017, 19:00

          Problem solved!

          1 Reply Last reply Reply Quote 0
          • M Offline
            mics_54
            last edited by 22 Mar 2017, 19:09

            Hi Dave, Yeah I was reading on the Trimble SU help forum and found out that even though a windows update utility says a graphics card driver is up to date..It still might not be...well mine wasn't. I am downloading the latest driver now. I will let you know how that works. I like to keep my computer updated. After I download the driver I will reinstall the windows update and let you know how it goes so you can pass it on. I haven't started using 2017 much (yet) because migration is such a pita.

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dave R
              last edited by 22 Mar 2017, 19:34

              Good deal.

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

              1 Reply Last reply Reply Quote 0
              • M Offline
                mics_54
                last edited by 23 Mar 2017, 01:43

                Whats weird is I know I posted this in the bug reporting thread...and its now in the newbie thread...is some one trying to be funny?

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dave R
                  last edited by 23 Mar 2017, 01:45

                  It's not a SketchUp bug, though.

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  1 / 1
                  • First post
                    4/8
                    Last post
                  Buy SketchPlus
                  Buy SUbD
                  Buy WrapR
                  Buy eBook
                  Buy Modelur
                  Buy Vertex Tools
                  Buy SketchCuisine
                  Buy FormFonts

                  Advertisement