Sketchfab Uploader Error

ntxdave · 10 Dec 2016, 16:55

I suddenly get the message below when I try to upload my model to Sketchfab.

I also uploaded version 2-3 for 2016 again and still get the error. I will try some other models to see if it continues. I have tried in both 2016 & 2017 and several different models and all have failed with the same message.

driven · 10 Dec 2016, 17:42

it is an SU message, so... have you restarted SU between failures?

john

ntxdave · 10 Dec 2016, 18:01

@driven said:

it is an SU message, so... have you restarted SU between failures?

john

Yes I did. I also kept getting a message (particularly in 2017) about an update even though I had updated it (actually several times). I then went to the SketchUcation Extension Manager, uninstalled the plugin, closed SketchUp, restarted SketchUp and then installed the plugin again. Next, I closed SketchUp, restarted it and tried to upload the model to Sketchfab using the plugin and got the same error again. I tried all of this with 2017 Pro but the original message I posted here was using 2016 Pro.

All of this just started today. Everything seemed to work fine yesterday. If it sheds any light, I did get a Windows 10 update last night when I was closing down my laptop.

Need to resolve this issue......

alexschreyer · 11 Dec 2016, 07:08

This is an error that comes back from Sketchfab. Did you exceed any allowances there (free vs pro)?

ntxdave · 11 Dec 2016, 16:48

@alexschreyer said:

This is an error that comes back from Sketchfab. Did you exceed any allowances there (free vs pro)?

I solved that one. I had updated my password yesterday so it must also change the API key when you do that. I re-entered the key this morning and now it is working again. Just something to keep in mind.

Now for a new observation that I do not think you will be able to solve. The way your uploader works, I do not think there is any way for me to reload a model. I need to make some updates on the model I have up there but Sketchfab reload function tries to take me to my model files and, of course, skp files are not accepted. Is there any way for you to address this one?

I am also having a problem with the material for the car in my model. It was downloaded from the 3D warehouse and the inside faces of the car are painted. That is the two sided face situation.

Basically, things are working again. I still have some issues to solve in my model. Since it is made up of a bunch of components, I am still fighting a challenge of how to consolidate/eliminate colors.

I really do appreciate your plugin though.

alexschreyer · 11 Dec 2016, 20:57

Yes, re-uploading would be good. It's on my to-do list but I am not sure when I will get to it.