SketchUcation Tools in 2017
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Windows 10 pro with dual 4k displays.
I get the thin box, enlarging doesn't help.
Performed a fresh Installation after deleting 2017 registry keys and all files in folder. Same results. 2016 is still installed.stumped.
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I'm also on a single 4k display, if it matters.
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I'm having the same problems too. Win 10 all up to date. I've tried the Regedit suggestion, and resizing the dialog but no joy.
Interestingly the SU Extension Manager says the signature has expired - see attached screen capture.
EDIT: But I see someone else has beaten me to that one.
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When the Extensions Manager says 'Outdated Signature' it means you do not have your Loading Policy in the Extensions Manager settings set to 'Unrestricted'...
I think v2017 does not start off set like that - unlike v2016 ?For some reason v2017 is not accepting signed extensions unless they are re-signed.
I'll do that and re-post the RBZ - BUT I do not expect that to be the the cause of the originally reported issue...One thought about the other issue...
Those of you having the problem...
Are you installing v2017 properly ?
It is less forgiving than previous versions, and weirdness can pop up from nowhere...
You do not need to Uninstall and the Install again, do this...
Close v2017.
Find the SketchUp v2017 installer's exe [or download a fresh copy].
Select it and right-click > context-menu > Run as administrator...
When prompted choose to 'Repair'.
This should reset this correctly.SketchUp v2017 must be installed as an administrator - even if you have admin-powers this is NOT sufficient.
Improper installation can cause all sorts of flay weirdness...
I wonder if this is the case here - where those of us who did it right have no issues ?? -
Tig, tried your Registry steps and it didn't work. Sketchucation store did open as only the top bar but very small, I pushed it to the right and no buttons poped up.
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I didn't install it as administrator though I have administrator rights... I'll try it and then the registry again.
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I can assure you, some of us that had the issue certainly installed it correctly.
In my case it seems that a specific device update fixed the issue.
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@box said:
I can assure you, some of us that had the issue certainly installed it correctly.
In my case it seems that a specific device update fixed the issue.
Can you elaborate on your 'fix' - it might help others... -
I can only repeat what I posted earlier. And note that I left out the 't of can't in the second word..
@box said:
I can even confirm that anymore, as now it's working.
I just did a clean install (uninstall all versions of 2017 including plugin folder, then right click install as admin)on my Win10 machine after doing a full wacom driver update.
Then installed the toolset_v3.0.0b.rbz and nothing else and it's all looking good. -
At Box is it v3.0.1 you are running? Your post says 3.0.0
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@Rich should have just received a v3.0.2 RBZ [by my email] it should be made available shortly.
Installing this newer RBZ will avoid any 'unsigned' or 'out of date signature' error messages in any Extension Loading Policy setting - i.e. it is now re-signed for full v2017 compatibility [as well as being backwardly compatible with v2016 etc]. -
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@rich o brien said:
At Box is it v3.0.1 you are running? Your post says 3.0.0
That's why I made a point of typing the end of the file name.
I'm certain that was the last one that I downloaded, but I'll download again and see what happens. -
@Box
It's now v3.0.2 [updated seconds ago to suit all loading policies in v2017]...
Please install and feedback... -
Hi TIG,
On my installation it has been running as "Unrestricted" from the get go.
I have tried Repairing, Uninstalling and re-installing, all as Administrator, and all to no avail. I have also tried version 3.0.2 but still no joy I'm afraid.
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Ok, I have installed the latest, and it works for me. But then the .0b was working so I'm guessing it was something in my device update.
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@nickw said:
Hi TIG,
On my installation it has been running as "Unrestricted" from the get go.
I have tried Repairing, Uninstalling and re-installing, all as Administrator, and all to no avail. I have also tried version 3.0.2 but still no joy I'm afraid.
So why is it showing as 'Disabled' ?
Have you tried v3.0.2 of the RBZ ? -
@rich o brien said:
3.0.2 available to download
Can you try this?
Tried it. Failed.
Tried ti after registry clean. Failed.
Tried it after repairing 2017 with admin rights. Failed again.
I'm sure it's 3.0.2
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... and v3.0.2 resulted in ?
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@tig said:
@nickw said:
Hi TIG,
On my installation it has been running as "Unrestricted" from the get go.
I have tried Repairing, Uninstalling and re-installing, all as Administrator, and all to no avail. I have also tried version 3.0.2 but still no joy I'm afraid.
So why is it showing as 'Disabled' ?
Have you tried v3.0.2 of the RBZ ?It was showing as disabled because I set it that way - I can't remember quite what I was doing that for, but rest assured it is not disabled now.
Yes, I have tried 3.0.2.
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