sketchucation logo sketchucation
    • Login
    πŸ€‘ SketchPlus 1.3 | 44 Tools for $15 until June 20th Buy Now

    OpenGL trouble or what?

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    10 Posts 4 Posters 1.5k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • john2J Offline
      john2
      last edited by

      I'm running Windows 8.1 (64 bit) on my Lenovo G500 laptop. It has AMD Radeon HD 8570 (2GB) graphics card, Intel integrated HD graphics, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM. My windows are up to date and sketchup version is 16.0.19912 (64 bit). If I update it to the recent version, it crashes everytime.

      I am still facing crashes upon startup of sketchup although the frequency has drastically reduced. It is like, it will crash 1 out of 10 times unlike the last scenario (I was using the latest sketchup 2016-64 bit) in which it would always crash. In both scenarios, there are absolutely no extra plugins.

      Here is my Open GL information
      opengl.png

      As per the discussion seen on this thread, AMD has support for openGL.

      favicon

      (steamcommunity.com)

      Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

      1 Reply Last reply Reply Quote 0
      • BoxB Offline
        Box
        last edited by

        Search for and delete anything called plays.tv or similar.
        It is an application that was auto downloaded with a recent AMD update that makes SU crash.

        1 Reply Last reply Reply Quote 0
        • john2J Offline
          john2
          last edited by

          @box said:

          Search for and delete anything called plays.tv or similar.
          It is an application that was auto downloaded with a recent AMD update that makes SU crash.

          I have already done that. I did not find plays.tv at all even in program files folder for both 32 bit and 64 bit folders of program files. i.e. Program files and Program files (x86). I even removed Raptr app that comes bunched during amd radeon drivers.

          Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

          1 Reply Last reply Reply Quote 0
          • Dave RD Offline
            Dave R
            last edited by

            AMD has poor support for OpenGL. Try changing to 32-bit SketchUp and see if you find an improvement. Many AMD Radeon users have reported that 32-bit works.

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

            1 Reply Last reply Reply Quote 0
            • john2J Offline
              john2
              last edited by

              Actually I'm adamant about solving this trouble once and for all because 64 bit is SketchUp is stronger than 32 bit.

              Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

              1 Reply Last reply Reply Quote 0
              • Dave RD Offline
                Dave R
                last edited by

                Explain how it is "stronger" than 32-bit SketchUp.

                Another alternative, then, is to replace the AMD Radeon card with an nVidia GeForce card. In contrast to the Radeon cards which are know to be deficient in their support for 64-bit OpenGL, the nVidia cards have a proven track record of good performance and support for OpenGL.

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

                1 Reply Last reply Reply Quote 0
                • john2J Offline
                  john2
                  last edited by

                  @dave r said:

                  Explain how it is "stronger" than 32-bit SketchUp.

                  Another alternative, then, is to replace the AMD Radeon card with an nVidia GeForce card. In contrast to the Radeon cards which are know to be deficient in their support for 64-bit OpenGL, the nVidia cards have a proven track record of good performance and support for OpenGL.

                  That's because I'm running 64 bit windows and SketchUp 64 bit will be able to take better advantage of 64 bit windows architecture as compared to 32 bit. This will help in better performance.

                  Moreover, if I have multiple software windows open, like Photoshop 64 bit, then windows will be able to allocate my 8GB RAM in a better way to both the software efficiently.

                  Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

                  1 Reply Last reply Reply Quote 0
                  • Dave RD Offline
                    Dave R
                    last edited by

                    Interesting misconception. So if you won't try the 32-bit version of SketchUp, you should replace your graphics card with one that can properly handle OpenGL for 64-bit applications.

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

                    1 Reply Last reply Reply Quote 0
                    • john2J Offline
                      john2
                      last edited by

                      @dave r said:

                      Interesting misconception. So if you won't try the 32-bit version of SketchUp, you should replace your graphics card with one that can properly handle OpenGL for 64-bit applications.

                      I use a laptop and getting a new graphics card would be an expensive affair for me.

                      Moreover, do you have any comments on the discussion held here in favor of AMD with respect to openGL support? I shared the link earlier too. πŸ˜„

                      favicon

                      (steamcommunity.com)

                      I was hoping you would clear my confusion. πŸ˜„

                      Sketchup Make 2017 (64-bit), Vray 4.0 , Windows 10 – 64 bit, corei7-8750H, 16GB RAM, Nvidia GeForce GTX 1050Ti 4GB

                      1 Reply Last reply Reply Quote 0
                      • sketch3d.deS Offline
                        sketch3d.de
                        last edited by

                        @john2 said:

                        ...in favor of AMD with respect to openGL support?

                        steamcommunity. com

                        fast OGL output for 3D gaming and an accurate OGL output for 3D modeling is a different thing.

                        sure, bigger (x64) is better... not. Using the 32-bit version of SU will verly likely avoid issues with the flaky 64-bit OGL support of the AMD Crimson driver... has done it already at least for most other users.

                        but hey, as always, it's up to you... live with the crashes or fix'em by using SU x32... at least until AMD provides an mature OGL x64 support.

                        if ever buying a new device an SU relevant for you, go for a dedicated nVidia GeForce GT(X).

                        1 Reply Last reply Reply Quote 0
                        • 1 / 1
                        • First post
                          Last post
                        Buy SketchPlus
                        Buy SUbD
                        Buy WrapR
                        Buy eBook
                        Buy Modelur
                        Buy Vertex Tools
                        Buy SketchCuisine
                        Buy FormFonts

                        Advertisement