Sketchup crashes upon start.
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There was just one windows update file that was related to some journal that got installed last. Sketchup trouble was already there before installation of that update too.
I don't have any play tv installed.
I have rebooted a lot. I installed Radeon updates too (after this problem) which requires rebooting the laptop. I removed previous installation of Intel graphics and amd Radeon using DDU.
Then installed the latest graphics drivers but the problem persists. This graphics trouble is coming with Sketchup only.
If graphics driver was troubled (as seen in my past experiences) then my Adobe Illustrator CC graphics acceleration also got disabled earlier (the jet button). But it's running absolutely fine now.
I also tried repairing my Sketchup installation but still I can't fix this problem.
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@dave r said:
Very likely you do have Plays.tv installed since it was packed with a recent Radeon driver update and installed automatically. Many users have reported this same sudden crashing and every one of them have found plays.tv was the culprit. You might have a closer look for it.
No, I couldn't find any plays tv in my installed programs list. Neither it was found in program files and program Files(x86) folders.
I uninstalled raptr application also but I'm still facing this trouble. What's should I do now?
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You might try rolling back the video drivers to and earlier version.
Or you might uninstall 64-bit SU and install 32-bit instead. Some users have found that Radeon's motoriously poor OpenGL support creates fewer problems with 32-bit applications.
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@dave r said:
You might try rolling back the video drivers to and earlier version.
Or you might uninstall 64-bit SU and install 32-bit instead. Some users have found that Radeon's motoriously poor OpenGL support creates fewer problems with 32-bit applications.
Rolling back the video drivers to previous version won't solve this trouble as I started facing this when I was on previous version only. That's why I updated my driver.
Would it be okay that I download "plays.tv" application, install it and then uninstall it to remove any of its previous invisible traces that have been causing trouble?
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@john2 said:
@dave r said:
Would it be okay that I download "plays.tv" application, install it and then uninstall it to remove any of its previous invisible traces that have been causing trouble?
I don't know. That seems like an odd way to go about it. Maybe find a registry cleaner instead.
Try going back to 32-bit SketchUp and see what happens.
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@dave r said:
@john2 said:
@dave r said:
Would it be okay that I download "plays.tv" application, install it and then uninstall it to remove any of its previous invisible traces that have been causing trouble?
I don't know. That seems like an odd way to go about it. Maybe find a registry cleaner instead.
Try going back to 32-bit SketchUp and see what happens.
Sketchup 2015 - 64 bit is running fine. I'm downloading 32 bit version of 2016. I'll post the results soon.
I have piriform CCleaner for cleaning registry and temp files. Should I perform cleaning up of registry with this software?
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Yes. Try running CCleaner and see what happens.
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Yes. It does sound like some extension is causing the problem. I guess I would install a couple of extensions at a time until you get the crash. Make sure you are installing fresh copies from their source. Do not copy extensions from the old Plugins folder.
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@dave r said:
Yes. It does sound like some extension is causing the problem. I guess I would install a couple of extensions at a time until you get the crash. Make sure you are installing fresh copies from their source. Do not copy extensions from the old Plugins folder.
That's precisely what I was thinking. Here on the forums I was expecting an opinion that would allow me to do "all my plugins in bulk" sorta thing.
But one thing I don't understand. I was earlier running an updated sketchup 2016 and did the same default plugins folder thing. I allowed sketchup to create a new default plugins folder and the crash was still happening unlike the present scenario.
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Okay, now the situation is that I found an old setup of sketchup 2016 (version 16.0.19912 - 64 bit). I installed it and it ran fine. My plugins folder was renamed as "plugins_latest". Okay so far so good. I renamed the folder back to plugins, and sketchup still started. I closed it and restarted it again. Then it crashed with the same "amd driver has crashed and recovered error"
Now I renamed my plugins folder back to "plugins_latest". Now sketchup as usual created a new default plugins folder and now its running fine. I also did registry cleaning with CCleaner.
I think the culprit is some plugin that crashes sketchup.
What should I do now?
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